Collections Assistant
Crete Carrier
POSITION SUMMARY
Manages assigned receivable assets at or below industry average days to pay while minimizing bad debt loss.
ROLE AND RESPONSIBILITIES
- Collects amounts due from assigned accounts per collections policy.
- Monitors the payment status of assigned accounts, reviews with and alerts the Credit/Collections Supervisor when negative trends occur.
- Notifies the Credit/Collects Supervisor of any collection problems or alarming patterns noticed on any account so remedial action may be formulated.
- Works with customers and company personnel on collection issues and billing problems and coordinates solutions to eliminate the problems.
- Receives and carries out instructions.
- Maintains regular and predictable attendance.
- Performs other duties as assigned.
Requirements
REQUIRED SKILLS/ABILITIES
- Excellent verbal and written communication skills.
- Proficient with Microsoft Office Suite or related software.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
PHYSICAL REQUIREMENTS
- Prolonged periods sitting at a desk working on a computer.
- Must be able to lift up to 10 pounds at times.
Hourly
Full-Time/Part-Time
Full-time
Regular/Temporary
Regular
Shift Schedule
Monday-Friday 8 am to 5 pm
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