Student Success Coordinator, Egan School of Nursing & Health Studies

Student Success Coordinator

DIVISION: Academic Division

SCHOOL: Egan School of Nursing & Health Studies

GENERAL DESCRIPTION: The Student Success Coordinator serves as operational deputy to the Associate Dean for Student Success, owning the processes, standards, systems, and data that support the Division of Student Success across its Student Experience and Experiential Learning functions. The primary responsibilities of the position include experiential placement planning, student experience functions, student success data, study abroad coordination, accreditation reporting, and simulation laboratory operations, together with faculty and staff across the Fairfield and Austin locations.

KNOWLEDGE & SKILLS NEEDED:

The Student Success Coordinator must:

• Have a bachelor's degree in a related field.
• Have a minimum of five years of progressively responsible administrative or operational experience, preferably in higher education, health professions education, or experiential learning.
• Have demonstrated proficiency with data reporting and integrated enterprise systems (Workday or equivalent).
• Have experience supporting programmatic accreditation or experiential placements preferred.
• Demonstrate strong interpersonal, communication, organizational, and analytical skills, with accuracy and confidentiality in record-keeping and communications.

STUDENT SUCCESS COORDINATOR RESPONSIBILITIES:

The Student Success Coordinator responsibilities must include, but are not limited to:

• Serves as deputy to the Associate Dean and Assistant Deans for the Division of Student Success, owning the processes, standards, and systems that govern day-to-day operations across the Student Experience and Experiential Learning units of the Division.
• Supports student engagement efforts, including planning and coordination of events, activities, caterings, logistics, student surveys, and related engagement efforts.
• Designs and maintains division dashboards that serve as the single, authoritative source of student-facing data for decision-making, accreditation reporting, and institutional requests.
• Owns preparation of agendas, materials, and action item tracking for Division leadership and team meetings; captures decisions and drives follow-through to completion.
• Supervises and coordinates divisional support staff, including work study students, graduate assistants, and temporary personnel.
• Drafts and issues correspondence, communications, policy documents, and student handbook updates on behalf of Division leadership.
• Serves as the principal operational contact for the Division office, directing inquiries and representing the Division to students, faculty, staff, and external partners.
• Leads surveys, data collection, and preliminary analysis in support of division initiatives, accreditation reporting, and continuous improvement.
• Works with Egan Career Advisor to successfully link field placements and related training to hiring pipelines.
• Support the development of new initiatives in the department and supporting implementation and related activities.
• Assists with clinical and health system partner relationships across the North Benson and Austin campuses.
• Owns the affiliation agreement register and lifecycle, including initiation, renewal tracking, and routing for legal and insurance review, and reconciles shared partner sites with the Health Sciences Coordinator through a common partner register.
• Oversees ELNEC module assignment and tracking, and the registration of student clinical sections in Workday.
• Owns the Division's student success data, compiling, analyzing, and reporting on retention, progression, academic risk, and completion trends across Undergraduate Nursing, Graduate Nursing, and Health Sciences.
• Serves as the single source for clinical site, preceptor, and student-facing accreditation data.
• Coordinates the early alert system, preparing communications, compiling at-risk data, and tracking follow-through for academic risk students.
• Tracks academic standing actions, leaves of absence, and academic exception processes; maintains student advising records and faculty advising assignments each semester.
• Utilizes University systems to audit and update student records and produce reports and degree audits.
• Coordinates orientation, student transition activities, co-curricular programming, and professional formation events.
• Supports study abroad and interprofessional education (IPE) logistics across programs.
• Partners with the Office of Accommodations designee on academic accommodation processes.
• Represents the Division and the Egan School with professionalism, efficiency, and courtesy, consistent with the Jesuit mission of Fairfield University.
• Contributes to team effort by accomplishing related results as needed.

The expected wage range for this position is $29.97 to $32.97/hour.

Category: Academic - Staff

Performs such other duties, responsibilities, and activities as required by supervisor and as departmental/University needs indicate.

*Disclaimer

The above information indicates the general nature and level of work performed by employees within this classification. It is not designed to contain and should not be interpreted as a comprehensive inventory of all duties, responsibilities, activities, and/or qualifications required or expected of employees assigned to this job. Duties, responsibilities, and activities may change and new ones may be assigned at any time, with or without notice.

All offers of employment are contingent upon a satisfactory background check.

Fairfield University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Eligible employees may receive health, dental, retirement, paid time off, tuition benefits, and other benefits according to institutional policy. Fairfield University Benefits