Market Place Attendant

Hotel Marketplace Attendant

A Hotel Marketplace Attendant works in the hotels lobby caf, grab-and-go market, or retail shop, combining food & beverage service with guest retail experiences. The role is guest-focused, requiring both hospitality and retail skills.

Key Responsibilities

• Food & Beverage Preparation: Make coffee, espresso, and specialty drinks; assemble sandwiches, wraps, and other grab-and-go items; warm up ready-to-eat foods.

• Cashiering: Operate the point-of-sale (POS) system to process credit/debit transactions, handle cash, make change, and process gift cards or certificates.

• Inventory Management: Keep the market stocked using First In, First Out (FIFO) methods; monitor expiration dates; ensure adequate merchandise supply.

• Customer Service: Greet guests warmly, answer menu and product questions, assist with purchases, and ensure high guest satisfaction.

• Area Maintenance: Keep the market and adjacent seating areas clean, organized, and guest-ready.

• Merchandise Support: Demonstrate knowledge of products, styling, and pricing; wrap and pack orders for shipping when required.

Job Requirements

• Prior customer service experience preferred.

• POS system experience preferred.

• Ability to work in a fast-paced, guest-focused environment.

• Good communication skills and attention to detail.

Work Schedule

• Full-Time & PT Available; Varies: 6:30 am 12:00 PM, 7 days a week

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k)
• Free Associate Parking
• Free Meal for every shift worked
• Employer Provided Uniforms
• 25% Discount in Resort Outlets
• Hotel Discounts with OPL
• Friends and Family Discount