Account Specialist - Wichita, KS

Account Specialist Location: Wichita, KS Pay: $48,000 - $52,000 annually GracoRoberts is hiring an Account Specialist to support customers throughout the order-to-delivery process. This role is ideal for someone who is detail-oriented, customer-focused, and enjoys working cross-functionally to ensure accuracy, quality, and on-time service. What You’ll Do Enter customer orders, quotes, design projects, and sample requests into the ERP system with a high level of accuracy Communicate pricing, order confirmations, status updates, and respond to customer inquiries via phone and email Partner with Purchasing, Quality, Technical Account Managers, and Accounting to support customer requirements and resolve issues Monitor customer portals, maintain customer profiles, and ensure quality clauses and documentation are captured correctly Run reports, perform order quality checks, assist with nonconformance documentation, and support timely fulfillment What We’re Looking For Strong attention to detail and customer service skills Ability to manage multiple requests in a fast-paced environment Professional communication skills (written and verbal) Experience with ERP systems and customer service preferred Why GracoRoberts Competitive pay ($48,000-52,000) Stable, growing company with strong values Collaborative team environment Opportunity to build long‑term customer relationships #J-18808-Ljbffr GracoRoberts