Sales Advocate FT - WA 353 (31216)

Overview Talk4less Wireless is an authorized Cricket Wireless dealer located in Lynnwood, WA. We are looking for a Wireless Consultant to sell wireless phones, service plans and accessories in a fast‑paced environment while focusing on customer service and retention. Salary: $18.00 – $19.00 per month base plus commission. Responsibilities Customer service: greeting in a friendly & timely manner, creating a positive work environment. Being knowledgeable and proactive in learning new promos, price changes, and policy updates. Proficiency in administrative and operational tasks – filing paperwork and forms, communicating with management to resolve issues, etc. Maintaining store cleanliness, stocking accessories, and keeping displays current and compliant to corporate standards. Utilizing time management, ensuring the store is ready to open, closing the store properly and securing all sensitive items. Acting as a passionate customer advocate, connecting authentically and having fun with customers. Desiring to be part of the game‑changing Cricket store team. Showing competitive drive and confidence to succeed in a fast‑paced sales environment. Working alongside peers and store leaders, learning and sharing best practices while serving customers and providing resolutions to issues. Balancing customer experience and performance goals effectively. Selling no‑contract wireless phones, service plans and accessories in a fast‑paced environment. Delivering outstanding service to retain and gain customers. Participating in outside sales events or promotions. Working flexible hours, weekends and holidays at various locations. Qualifications High school diploma/GED or equivalent experience. One year of retail sales or customer service experience; wireless sales (AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, etc.) is preferred but not required. Management experience not required, but preferred for moving further into store management/ownership. Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, Point‑of‑Sale systems, and cash handling. Ambitious, goal‑oriented, passionate, tenacious, assertive, confident, motivated, competitive, honest, and coachable. #J-18808-Ljbffr Cricket Wireless