Security Account Manager

Account Manager

Vets Securing America
Location: Jefferson City, MO
Pay: $45,000 per year
Job Type: Full-time ​​​​​​
Schedule: 8am-5pm Monday-Friday
Work Location: In Person

About the Role

Vets Securing America is seeking an experienced Security Account Manager to oversee daily security operations across multiple client locations in Jefferson, City, Missouri. This leadership role serves as the primary point of contact for clients, ensures exceptional service delivery, manages staffing operations, and leads a team of security professionals. The ideal candidate will have strong operational management experience, excellent client relations skills, and the ability to build and maintain high-performing teams.

Responsibilities:

• Independently manage client accounts and security operations.
• Recruit, hire, onboard, and train security officers.
• Develop and maintain staffing schedules to ensure all posts are fully covered.
• Serve as the primary liaison between clients and company leadership.
• Conduct regular site visits and inspections to ensure compliance with post orders and company standards.
• Monitor employee performance and provide coaching, training, and corrective action when necessary.
• Counsel, motivate, and mentor security personnel to promote professional growth and accountability.
• Manage labor expenses and control overtime costs.
• Maintain accurate payroll records, employee documentation, and incident reports.
• Respond to client concerns and operational issues promptly and professionally.
• Ensure all security personnel comply with company policies and regulatory requirements.

Requirements:

• Valid driver's license with a clean driving record.
• Ability to pass a comprehensive background check.
• Professional appearance, demeanor, and communication skills.
• Minimum of 3-5 years of operations management experience, preferably within the security industry.
• Demonstrated experience managing teams in a fast-paced environment.
• Strong customer service and client relationship management skills.
• Experience with scheduling, payroll, and workforce management systems.
• Proficiency in Microsoft Office Suite, including Outlook, Excel, and Word.
• Ability to work flexible hours and respond to operational needs as required.

Skills

• Account Management

• Client Relationship Management

• Security Operations Management

• Staff Scheduling and Workforce Planning

• Recruiting, Hiring, and Onboarding

• Leadership and Team Development

• Employee Relations

• Customer Service

• Conflict Resolution

• Problem Solving

• Performance Management and Coaching

• Payroll and Overtime Management

• Incident Reporting and Documentation

• Microsoft Office Suite (Word, Excel, Outlook)

• Time Management

• Organizational Skills

• Verbal and Written Communication

• Attention to Detail

• Ability to Manage Multiple Accounts

• Policy Enforcement and Compliance

• Team Building

• Decision-Making

• Professionalism

About the Company

Vets Securing America is committed to providing professional security solutions and exceptional customer service to clients across the region. Our success is built on integrity, professionalism, accountability, and the dedication of our security personnel and management team. We are seeking leaders who are committed to operational excellence, client satisfaction, and employee development.

If you are purpose-driven, possess strong leadership abilities, and are looking for an opportunity to grow your career in the security industry, we encourage you to apply.

Benefits

• Dental insurance

• Health insurance

• Vision insurance

Education

• Bachelor's (Preferred)

Experience

• Security Guards: 4 years (Preferred)

• Management: 4 years (Required)

Equal Employment Opportunity

As an Equal Employment Opportunity employer, we are committed to providing equal employment opportunities to all applicants and employees and prohibit discrimination or harassment based on race, color, religion, sex, pregnancy, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

The Company is committed to maintaining an inclusive workplace where employment decisions are based on qualifications, merit, performance, and legitimate business needs.