Sales Associate, Part Time MA

Overview Reports To: Captain (Store Manager)/First Mate (Assistant Manager)/Second Mate (Management Trainee). Responsible for assisting the management team in driving sales through exceptional customer service. Ensures the customer experience, supports our brand promise (“Every Day Should Feel This Good”) and makes service a top priority. Responsibilities Generate Sales Responsible for meeting goals/measures Develops and maintains relationships with top customers Supports in-store event sourcing and execution Customer Experience Ensures the store reflects Shep & Ian’s vision of “Every Day Should Feel This Good” to customers through “Hosting the Party” Leads the store in email capture and educates new associates on best practices Ensures the customer wish list is always current with customers being notified when product arrives Crew Development Assists with training new associates Helps foster a welcoming, fun, encouraging and energetic crew and customer environment Helps in recruiting and referring top talent for the store’s teams Supports store and team-building activities with the management team Operations Maintains efficient merchandise controls Maintains loss prevention awareness at all times Helps maintain a clean and tidy store environment Merchandising Helps maintain merchandising as it pertains to company standards, current compass (floorset), and brand initiatives Qualifications Strong interpersonal communication and customer service skills Team focused, confident, and professional Creative, adaptable, entrepreneurial and driven by integrity Strong verbal and written skills Ability to perform effective selling techniques to achieve sale and repeat business Ability to work a flexible schedule including holidays, overnights, weekends A passion for making people happy Excited to help recruit, train, motivate, and inspire as a large piece of your day-to-day responsibilities Accuracy and attention to detail Ability to effectively receive and communicate feedback Positive outlook Excited to get to know our product inside and out in order to offer style advice and help customers Outgoing, friendly & personable with a positive attitude Customer Service-oriented experience preferred but not necessary Passion for the vineyard vines brand #J-18808-Ljbffr vineyard vines