Charles Hotel In Harvard Square - Safety & Security Officer

Charles Hotel In Harvard Square - Safety & Security Officer Address One Bennett St, Cambridge, MA, 02138 Compensation $21.00/hour Job Description A Safety & Security Guard is responsible for providing protection for hotel guests, employees and property. They are also responsible for providing guests with a sense of comfort and well being by maintaining a level of visibility. Depending on the hotel, may be stationed in the base office for security of the Associate entrance and for conducting temperature checks, during COVID procedures (as required).

QUALIFICATIONS:

High School diploma or equivalent and/or experience in a hotel or a related field preferred Certificate of Completion in Safety and Security Training (must comply with State requirements) CPR, First Aid and Heimlich maneuver Certified

RESPONSIBILITIES:

Approach all encounters with guests and employees in a friendly, service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards) Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Answer phone and dispatch in a timely manner, in addition to demonstrating proper two-way radio etiquette at all times when communicating with other Associates; maintain radio contact with the Front Desk/Night Auditor at all times. Maintain visual contact with the Front Desk/Night Auditor and the front door of the hotel by remaining in the Lobby area when not on property walks. Maintain and review daily activity log. Maintain confidentiality with respect to guest and Associate incidents. Hold briefing with Guest Services staff both at the beginning and end of shift. Open secured areas for authorized personnel; checks ID of visitors/Associates, as necessary. Maintain an awareness of legal limitations of position (i.e., local ordinances, state ordinances, etc.). Assist guests to their rooms or help guests enter their rooms. Investigates room thefts, auto accidents/thefts, and assault complaints for guests (not for Associates); serves as the first responder, partnering with Department Head/Hotel leadership to write the incident report. Assist outside agencies as necessary. Assist HR/MOD with responding to Associate altercations. Assist with intoxicated guests. Be knowledgeable about hotel and guestroom locking systems. Respond to security alarms and monitor TV cameras (CCTV) (if applicable). Conduct rounds, checking for safety hazards, checking lights and door locks, and picking up items left on the property. Assist during medical emergencies, administering First Aid/C.P.R/Heimlich maneuver, as necessary. In partnership with Department Head/Hotel leadership, completes Incident/Accident Reports in a clear and concise manner. Receive deliveries; deliver requested items to guest rooms, as needed. Assist Front Desk with Express Check-outs, newspaper delivery, and with van runs as requested or applicable to the needs of the Hotel. Handle items for “Lost and Found” according to the standards. Works special functions, attends meetings, and/or performs other duties as required. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan

PROPERTY INFORMATION:

The Charles Hotel experience reflects the eclecticism that is Cambridge. An urban oasis, The Charles offers something for everyone who is visiting the Boston area. Guests can soak in their academic surrounding by attending a lecture at Harvard, relax with a stroll along the Charles River, explore downtown Boston or dine at some of the Boston and Cambridge area's finest restaurants, including The Charles' own Henrietta's Table. The Charles is an independent property, offering luxurious accommodations and all the comforts of home. Guest rooms combine New England décor with the latest technology. 18,000 square feet of indoor and outdoor banquet space merge to offer an array of options for anyone's next event. Located just minutes from downtown Boston and a variety of world-class attractions, The Charles is a AAA Four Diamond Hotel and a proud member of Preferred Hotels and Resorts. Start Your Application First Name Last Name Email Phone Number United States +1 United Kingdom +44 Afghanistan +93 Albania +355 Algeria +213 American Samoa +1 Andorra +376 Angola +244 Anguilla +1 Antigua & Barbuda +1 Argentina +54 Armenia +374 Aruba +297 Ascension Island +247 Australia +61 Austria +43 Azerbaijan +994 Bahamas +1 Bahrain +973 Bangladesh +880 Barbados +1 Belarus +375 Belgium +32 Belize +501 Benin +229 Bermuda +1 Bhutan +975 Bolivia +591 Bosnia & Herzegovina +387 Botswana +267 Brazil +55 British Indian Ocean Territory +246 British Virgin Islands +1 Brunei +673 Bulgaria +359 Burkina Faso +226 Burundi +257 Cambodia +855 Cameroon +237 Canada +1 Cape Verde +238 Caribbean Netherlands +599 Cayman Islands +1 Central African Republic +236 Chad +235 Chile +56 China +86 Christmas Island +61 Cocos (Keeling) Islands +61 Colombia +57 Comoros +269 Congo - Brazzaville +242 Congo - Kinshasa +243 Cook Islands +682 Costa Rica +506 Côte d’Ivoire +225 Croatia +385 Cuba +53 Curaçao +599 Cyprus +357 Czech Republic +420 Denmark +45 Djibouti +253 Dominica +1 Dominican Republic +1 Ecuador +593 Egypt +20 El Salvador +503 Equatorial Guinea +240 Eritrea +291 Estonia +372 Eswatini +268 Ethiopia +251 Falkland Islands +500 Faroe Islands +298 Fiji +679 Finland +358 France +33 French Guiana +594 French Polynesia +689 Gabon +241 Gambia +220 Georgia +995 Germany +49 Ghana +233 Gibraltar +350 Greece +30 Greenland +299 Grenada +1 Guadeloupe +590 Guam +1 Guatemala +502 Guernsey +44 Guinea +224 Guinea-Bissau +245 Guyana +592 Haiti +509 Honduras +504 Hong Kong +852 Hungary +36 Iceland +354 India +91 Indonesia +62 Iran +98 Iraq +964 Ireland +353 Isle of Man +44 Israel +972 Italy +39 Jamaica +1 Japan +81 Jersey +44 Jordan +962 Kazakhstan +7 Kenya +254 Kiribati +686 Kosovo +383 Kuwait +965 Kyrgyzstan +996 Laos +856 Latvia +371 Lebanon +961 Lesotho +266 Liberia +231 Libya +218 Liechtenstein +423 Lithuania +370 Luxembourg +352 Macau +853 Madagascar +261 Malawi +265 Malaysia +60 Maldives +960 Mali +223 Malta +356 Marshall Islands +692 Martinique +596 Mauritania +222 Mauritius +230 Mayotte +262 Mexico +52 Micronesia +691 Moldova +373 Monaco +377 Mongolia +976 Montenegro +382 Montserrat +1 Morocco +212 Mozambique +258 Myanmar (Burma) +95 Namibia +264 Nauru +674 Nepal +977 Netherlands +31 New Caledonia +687 New Zealand +64 Nicaragua +505 Niger +227 Nigeria +234 Niue +683 Norfolk Island +672 North Korea +850 North Macedonia +389 Northern Mariana Islands +1 Norway +47 Oman +968 Pakistan +92 Palau +680 Palestine +970 Panama +507 Papua New Guinea +675 Paraguay +595 Peru +51 Philippines +63 Poland +48 Portugal +351 Puerto Rico +1 Qatar +974 Réunion +262 Romania +40 Russia +7 Rwanda +250 Samoa +685 San Marino +378 São Tomé & Príncipe +239 Saudi Arabia +966 Senegal +221 Serbia +381 Seychelles +248 Sierra Leone +232 Singapore +65 Sint Maarten +1 Slovakia +421 Slovenia +386 Solomon Islands +677 Somalia +252 South Africa +27 South Korea +82 South Sudan +211 Spain +34 Sri Lanka +94 St Barthélemy +590 St Helena +290 St Kitts & Nevis +1 St Lucia +1 St Martin +590 St Pierre & Miquelon +508 St Vincent & Grenadines +1 Sudan +249 Suriname +597 Svalbard & Jan Mayen +47 Sweden +46 Switzerland +41 Syria +963 Taiwan +886 Tajikistan +992 Tanzania +255 Thailand +66 Timor-Leste +670 Togo +228 Tokelau +690 Tonga +676 Trinidad & Tobago +1 Tunisia +216 Turkey +90 Turkmenistan +993 Turks & Caicos Islands +1 Tuvalu +688 Uganda +256 Ukraine +380 United Arab Emirates +971 United Kingdom +44 United States +1 Uruguay +598 US Virgin Islands +1 Uzbekistan +998 Vanuatu +678 Vatican City +39 Venezuela +58 Vietnam +84 Wallis & Futuna +681 Western Sahara +212 Yemen +967 Zambia +260 Zimbabwe +263 Åland Islands +358 By checking this box, I agree to receive texts from Fountain sent on behalf of Aimbridge Hospitality regarding my application process or retainment. Message & data rates may apply. Message frequency varies. Text HELP for more information or STOP to opt-out at any time. View our Privacy Policy and Terms of Services. By checking this box, I agree to receive calls regarding my application or retainment. This page is protected by Cloudflare Turnstile. Your use of Fountain is governed by our Privacy Policy and Terms of Service . #J-18808-Ljbffr Aimbridge Hospitality LLC