Cash Application Representative
Mindlance
Cash Application Representative
The Cash Application Representative is responsible for performing all aspects of customer payment application, credit card processing, resolution of unapplied cash, refunds to customers for overpayments and credit balances. This position is accountable for ensuring all required back up documentation and/or approvals are captured & followed in order to maintain the integrity of the payment application and/or refund process. Position may require some overtime, especially in the final days of each month and 1st day of subsequent month. Responsibilities included, but are not limited to:
- Research and apply payment remittances accurately and in a timely manner.
- Research and resolution of Unapplied payment items (lockbox deposits, credit cards, and ACH/wire payments) for posting to customer accounts and payment reconciliations
- Perform cash reconciliation on disputed applications, as necessary
- Perform reconciliation to apply payments for 3rd party remittances
- Payment Reporting
- Periodic adjustments to contract structures
- Other duties as assigned
EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."
MindlanceVacancy posted 12 hours ago
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