Facilities Maintenance Technician

Facilities And Maintenance TechnicianSAGE is the country's largest and oldest organization dedicated to improving the lives of lesbian, gay, bisexual and transgender (LGBTQ+) older people. Founded in 1978 and headquartered in New York City, SAGE is a national organization that offers supportive services and consumer resources to LGBTQ+ older people and their caregivers, advocates for public policy changes that address the needs of LGBTQ+ older people, provides education and technical assistance for aging providers and LGBTQ+ organizations through its National Resource Center on LGBTQ+ Aging, and cultural competence training through SAGECare. SAGE supports a growing network of 70+ SAGECollab Partners across the country.This role is a hands-on, highly dynamic facilities position responsible for keeping multiple NYC locations safe, functional, and welcoming. The Facilities and Maintenance Technician supports day-to-day building operations by performing a wide range of basic maintenance tasks—including electrical, plumbing, HVAC, carpentry, painting, and general repairs—and by ensuring all building systems and commercial kitchen equipment remain in good working order. The position also plays a key role in preventive maintenance, routine inspections, and overall facility cleanliness.Beyond technical work, the role requires strong coordination, communication, and customer service skills. The Technician manages the work-order system, conducts quality-assurance walkthroughs, researches vendors, and serves as the on-site point of contact for service providers, building management, and regulatory agencies. They collaborate closely with staff across departments to address facility needs and support operational tasks such as onboarding new hires, organizing supplies, and assisting with package handling.Facilities Maintenance & RepairsPerform and/or coordinate basic painting, plumbing, electrical, HVAC, carpentry, and general maintenance repairs, including:Electrical: Replacing light bulbs, ballasts, and fixtures; resetting breakers or fuses; replacing outlets or switches where permitted; troubleshooting minor electrical issuesPlumbing: Repairing leaky faucets and sinks; unclogging drains or toilets; replacing washers, hoses, and minor fixtures; identifying and reporting larger plumbing issuesHVAC & Climate Control: Replacing air filters; checking thermostats and basic settings; cleaning vents; reporting major malfunctionsCarpentry & General Repairs: Repairing or assembling furniture; fixing doors, locks, and hinges; patching and painting walls; installing shelves, signage, or fixturesPreventive & Minor Maintenance: Lubricating moving parts; cleaning gutters and drains; inspecting flooring, carpets, and tilesMaintain working knowledge of building systems, including HVAC, fire alarm panels, sprinkler systems, and security alarmsMaintain, deep clean, and descale commercial kitchen equipment (e.g., hot/cold tables, dishwashers, refrigerators, freezers)Assist with cleaning and general facility upkeep as neededVendor & Work Order CoordinationMonitor and update the facilities ticketing/work order system and help determine service prioritiesConduct quality assurance site visits and document findingsResearch vendors and provide recommendations to supervisor as issues ariseCoordinate and accompany vendors (e.g., pest control, fire alarm, and facilities service providers) during scheduled site visits; document outcomesServe as on-site point of contact during scheduled or unannounced visits from building management, fire department, or regulatory agencies; provide real-time updates to supervisorCollaborate with office staff and other departments to coordinate maintenance and facility needsSafety, Security & ComplianceSupport compliance with all applicable fire, safety, and security regulations, including:Conducting routine inspections of fire extinguishers, smoke detectors, alarms, emergency lighting, and exit signageEnsuring emergency exits and safety equipment remain accessible and operationalIdentify workplace hazards and collaborate with the supervisor to implement preventive measures that reduce risk.Assist with opening and/or closing NYC locations as neededOperational SupportAssist with new hire onboarding, including workspace setup, office access, and equipment preparationInventory, organize, and replenish janitorial and maintenance suppliesAssist with receiving, logging, and distributing packages at headquartersPerform other related duties as assignedNeed-to-haves:While no one person embodies all the qualities outlined below, the ideal candidate will possess many of the following professional and personal abilities, attributes, and experiences. Please consider applying, even if you do not have *all* these "requirements."Proactive and self-directed, with strong organizational, time management, and problem-solving skills; able to identify improvements that enhance safety, functionality, and inclusivity while managing multiple priorities across sitesFlexible, dependable, and responsive, with availability for early mornings, evenings, and occasional weekends as needed; able to travel between NYC locations and communicate effectively via text message and Microsoft TeamsStrong attention to detail and documentation skills, with the ability to maintain accurate records, reports, and other required documentationCommitment to workplace safety and regulatory compliance, with the ability to safely operate basic tools and equipment and perform physical tasks including standing, walking, climbing, stooping, kneeling, reaching, and lifting up to 50 lbs.Strong interpersonal and customer service skills, with the ability to interact respectfully and effectively with diverse communities in an LGBTQ-affirming environmentProficiency in Microsoft Office, including Word, Excel, Outlook, and TeamsNice-to-haves:S-95 Certificate of Fitness for Fire Alarm Systems, or willingness to obtain within three months of hireValues:Beliefs that matter in this role and in the Finance and Administration division and shape and guide our actions and decisions at work:Care, Compassion EmpathyHonesty, Integrity, and TransparencyResponsiveness and Service OrientationEquity, Inclusion, and BelongingAdaptability and Change EmbraceJoy, Appreciation, and SustainabilityWhat We Offer:Status: Full-time, non-exemptAffiliation: This is a union-covered position, and the successful candidate will be required to join the SAGE Workers Union and is covered by the Union's Collective Bargaining Agreement.Work schedule: 35 hours per week, M-F 8:30-4:30, with flexibility for occasional evening or weekend work as neededLocation: All NYC SAGE locations (Midtown, Brooklyn, Bronx, and Harlem). The position provides on-site coverage at one of SAGE's four locations each day on a rotating basis and additional coverage at one location each week. Occasional same-day travel between organizational locations may be required; travel expenses between locations are covered.Salary: $52,000 (in accordance with the Collective Bargaining Agreement, which places each union-covered role into a specific salary band with set compensation determined by years of service in that salary band at SAGE)Benefits: SAGE offers a rich benefits package including:Two medical insurance plan options in which to enroll – with a very generous HRA contribution by SAGE and premium subsidiesAn annually funded HRA (of up to $5k) for gender affirming care not covered by medical insuranceDental and Vision insurance with premium subsidiesA safe harbor 401(k) plan with a match from SAGE of up to 5%Generous PTO and office closures for holidays (including ½ day closures the day before many holidays!)100% SAGE-paid family and medical leave for up to 12 weeks8 weeks of Sabbatical leave after seven years of employment100% SAGE-paid disability and life insurance with the