Customer Service Rep (09575) - 157 Pond Fort Trl, Ste 102

Customer Service Rep

Join our dynamic team as a Customer Service Representative at our Lake St. Louis, United States location. We're looking for enthusiastic individuals who are passionate about delivering exceptional customer experiences and contributing to our company's success.

• Answer incoming phone calls and assist customers with their inquiries
• Take and process customer orders accurately and efficiently
• Prepare food items, including making pizzas, as per company standards
• Handle cash transactions and maintain accurate records
• Provide outstanding customer service to ensure customer satisfaction
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations
• Assist with various tasks as needed, including lifting up to 25 lbs.
• Adhere to company policies and procedures at all times

Qualifications

• Excellent communication skills with the ability to interact professionally with customers
• Strong attention to detail and accuracy in order processing
• Ability to multitask and work efficiently in a fast-paced environment
• Flexible schedule with availability to work weekends and holidays
• Basic computer proficiency for order entry and processing
• Positive attitude and friendly demeanor
• Team player with a willingness to assist colleagues as needed
• Ability to follow directions and adhere to company standards
• Problem-solving skills to address customer concerns effectively
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Previous customer service experience is preferred but not required
• High school diploma or equivalent is preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.