Staff AI Operations Architect

About CheckrCheckr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a new place to live, a car ride, childcare, even a date. Customers include Uber, Pennymac, Airbnb, Doordash, and Anthropic.We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.About the team/roleReporting to the Director of Operations, the Staff AI Operations Architect will own key business strategy and outcomes for Checkr's Product & Quality Operations function — sitting at the intersection of human expertise and AI-assisted decision-making to ensure the accuracy of background check reports at scale. In 2026, we're deploying a strategy to radically transform how that work gets done: this role will lead the operational programs to prove the model works, build the frameworks that make it scalable, and drive the feedback loop that makes the system smarter over time. You'll partner closely with Analytics, ML/AI, and Product teams as Checkr advances how AI and human expertise work together and this role is central to making that vision operational.What you’ll doArchitect and lead the shift from transactional to system-level resolutions, defining how risk drives routing and where human judgment is appliedSet accuracy thresholds and make judgment calls on speed and cost trade-offs; establish compliance guardrails and operational controlsDesign and operate the human-in-the-loop framework that connects expert review to AI model improvement, defining the feedback architecture so every expert decision generates signal that makes automated detection smarter over timePartner with Analytics, ML/AI, and Product teams as the operational voice in a cross-functional buildArchitect repeatable frameworks that transform one-time solutions into systematic capabilitiesWhat you bring8+ years of experience in operations or business operations with a track record of designing and delivering systems that scaleDemonstrated ability to execute roadmaps while building the operational infrastructure underneath themExperience in human-in-the-loop or AI-assisted operations, ideally in a regulated industry (background screening, fintech, healthtech, compliance)Strong analytical skills with the ability to use data to make architectural decisions, including quality thresholds, routing logic, capacity tradeoffs - not just optimize existing processesCross-functional instincts: you've partnered closely with technical teams and can translate between operational reality and system designAn A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomesPay Transparency DisclosureWe use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, seeour website.On-target Earnings OR Base Salary range (San Francisco, CA)$165,000—$194,000 USDWhat We OfferA fast-paced and collaborative environmentLearning and development allowanceCompetitive cash and equity compensation, and opportunity for advancement100% medical, dental, and vision coverageUp to $25K reimbursement for fertility, adoption, and parental planning servicesFlexible PTO policyMonthly wellness stipendAt Checkr, we believe an in office work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO; San Francisco, CA; Nashville, TN; and Santiago, Chile. Individuals are expected to work from the office 3+ days a week. In-office perks are provided, such as lunch five times a week, a commuter stipend, and an abundance of snacks and beverages. A relocation stipend may be available for those willing to relocate to a Checkr hub location.Equal Employment Opportunities at CheckrCheckr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.Applicant Privacy PolicyIf you are a California resident or are located in Alberta or British Columbia, our Applicant Privacy Policy applies to our collection and processing of your personal information when you apply for a role with us or otherwise participate in our recruitment process.*Legitimate Checkr emails will always include our official domain name after the @ symbol (e.g., View email address on click.appcast.io or View email address on click.appcast.io).