Specialist, Instructional Services
Centralohioatd
- # Specialist, Instructional ServicesApplylocations: Columbus Campustime type: Part timeposted on: Posted Yesterdayjob requisition id: JR002322Compensation Type: HourlyCompensation: $23.14The Instructional Services Specialist reports to the Supervisor of Instructional Services and provides support for the Instructional Services functions including virtual, in-person, and accommodated testing, and the Faculty Assistance Center (FAC). This position proctors and completes documentation on virtual exam sessions utilizing the LMS and Maxient system, as well as administers and proctors academic exams, including Make-up and Proficiency tests, HESI and Certiport vendor exams utilizing the Testing Center Exam Management/Appointment system; assists with course copy functions in collaboration with the FAC when operationally needed. The Specialist works flexible hours and at multiple locations.**Service Delivery*** Provides professional test proctoring services and alternate media related-support for students both in-person and in the virtual environment. Monitors online and in-person exams to ensure academic integrity. Adheres to the established process for the proctoring of Virtual Testing sessions: utilizing the LMS - Blackboard, the review of practice tests and course exams, the utilization and completion of various virtual proctoring forms, adherence to review deadlines, and the uploading of proctor review documents in assigned Blackboard course sections.* Administers and monitors academic, placement, and specialized tests within the guidelines provided by instructors and external certification providers, to include stopping of exams when academic misconduct is suspected. Follows standard testing protocol by ensuring assessment integrity, distributing appropriate support materials, assisting students with accommodations, and troubleshooting technology errors in accordance with college policies and procedures.* Delivers excellent customer service and provide students, faculty, adjuncts, and staff with a secure, comfortable, and accessible environment both in-person and in the virtual environment. Conforms to the proper etiquette for interacting with individuals with a disability. Answers student, faculty, adjunct, and staff inquiries and make referrals to other campus resources as appropriate**Clerical*** Tabulates and reports to Instructional Services leadership, on virtual testing training and practice test completions/passes/retakes for assigned courses. Completes a standard Practice Test Rubric for student feedback and program-designed Proctor Review forms for faculty communication of proctor results.* Records any incidents of academic misconduct in the Testing Center via an incident report in RegisterBlast or through the Virtual Testing Maxient System. Writes necessary incident reports and obtains proper signatures as required. Submits incident reports to vendors and documents any testing/accessibility issues, reporting these issues to leadership as needed/directed. Utilizes the Maxient system to make student coaching referrals as well as to request second reviews of Virtual Testing exam sessions.* Logs completed exams on the appropriate form or prints out and returns exams to instructors, following the established policy. Reports technology issues with assistive technology software or hardware, RegisterBlast, or any of the testing systems utilized in the Testing Center or for Virtual Testing to the Instructional Services Leadership team. Assists with Course Copy or other Faculty Assistance Center functions when operationally needed.**Professional Development, Standards & Credentials*** Contributes to Department and Instructional Services staff meetings and scheduled training sessions. Stays current on updated virtual testing procedures, ADA accommodation regulations, National College Testing Association (NCTA) standards, alternate media/assistive technology, testing, and accessibility related trends. Attends professional development trainings/workshops.* Obtains proficiency using various software programs, Blackboard or LMS, Exam Management System, and other tools utilized day-to-day to perform the duties of this position. Ensures a safe and supportive learning environment by complying with Instructional Services’ Testing Center procedures, Columbus State’s Academic and Student Code of Conduct policies, National College Testing Association standards, and the college’s security procedures.**Culture of Respect*** Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.**MINIMUM EDUCATION AND EXPERIENCE REQUIRED*** High School Diploma/GED.* State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).* \***An appropriate combination of education, training, coursework, and experience may qualify a candidate.********PREFERRED EXPERIENCE*** Customer Service experience***\*CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.*****Full Time/Part Time:**Part time**Union (If Applicable):****Scheduled Hours:**20**Additional Information**In order to ensure your application is complete, you must complete the following:* Please ensure you have all the necessary documents available when starting the application process. **For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.*** Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.*If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.*Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.### About UsThere has never been a better time to join Columbus State. A laser focus on student success and a partnership mindset have established Columbus State as a key talent provider in a thriving regional economy, and a premier community college that is changing the nation’s education and workforce landscapes. Columbus State is one of the largest community colleges in Ohio and in the nation, serving more than 41,000 students annually. Since we opened in 1963, we have served students and employees from all backgrounds. Columbus State offers more than 200 programs leading to a variety of associate degrees, certificates, and BSN program. In addition, Columbus State has more than 3,000 dedicated employees with decades of service who work alongside new talent to share knowledge and experience. The college is fully accredited by the Higher Learning Commission. Check out our Fast Facts to learn more. For more information on the Columbus State's community impact, please check out our Community page. Columbus State’s mission is to educate and inspire, providing our students with the opportunity to achieve their goals. Our vision is that the college is Central Ohio’s front door to higher education and a leader in advancing our region’s prosperity.### Accommodations*Columbus State Community College is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits or privileges of employment, please contact our ADA Office at View email address on click.appcast.io.**For additional information on accommodations please click here.*### Our Commitments## Columbus State Community College strives to foster an environment where everyone is welcomed into our learning and working community. We celebrate the humanity of every individual and value inclusive learning and working environments for all. We commit to removing barriers and expanding access for all of our people while respecting their unique lived experiences. Ultimately, we center our growing community and our students’ success in all of our work.*STATEMENTS IN ACCORDANCE WITH OHIO REVISED CODE SECTION 3345.0216** Columbus State educates students by means of free, open, and rigorous intellectual inquiry to seek the truth.* Our duty is to equip students with the opportunity to develop the intellectual skills they need to reach their own, informed conclusions.* Columbus State does not require, favor, disfavor, or prohibit speech or lawful assembly.* Columbus State seeks to create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth, and tolerates the differences in opinion that naturally occur in a public higher education community.* Columbus State’s duty is to treat all faculty, staff, and students as individuals, to hold them to equal standards, and to provide them equality of opportunity, with regard to those individuals' race, ethnicity, religion, sex, sexual orientation, gender identity, or gender expression.***Final candidates are subject to successful completion of a background check and/or MVR check as well as a 10-panel drug screen required during the pre-employment process (required for most positions).***
- J-18808-Ljbffr Centralohioatd
Vacancy posted 1 day ago
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