Quality Analyst
Bossard Americas
Quality Analyst
Quality Data, Analysis & Reporting
Collect, analyze, and interpret quality and operational data to identify trends, risks, and improvement opportunities
Track and report key performance indicators (KPIs) such as PPM, defect rates, returns, SCARs, corrective actions, and process performance
Develop dashboards and visual tools to support management decision-making
Continuous Improvement & Process Optimization
- Identify and lead continuous improvement opportunities related to product quality, inspection methods, warehouse processes, and supplier performance
- Support and participate in Lean, Kaizen, and structured problem-solving initiatives
- Facilitate root cause analysis using methodologies such as 5 Whys, Fishbone, Pareto, and A3
- Partner with Operations and Warehouse teams to reduce waste, variation, and rework
- Measure and validate the effectiveness of improvement actions using data and KPIs
- Recommend process, tooling, or system improvements to prevent recurrence of quality issues
Supplier & Product Quality Support
- Analyze supplier quality performance and identify improvement opportunities
- Support supplier corrective action requests (SCARs) and verify long-term effectiveness
- Assist with incoming inspection strategies and risk-based inspection approaches
Corrective & Preventive Actions
- Drive corrective and preventive action processes from problem identification through closure
- Track action items, due dates, and effectiveness checks
- Ensure corrective actions are aligned with prevention and continuous improvement principles
Customer & Internal Quality Support
- Support customer quality issue investigations and data-driven resolution
- Analyze customer returns and complaints to identify systemic improvement opportunities
- Collaborate cross-functionally to improve customer satisfaction and quality consistency
Documentation, Systems & Compliance
- Maintain quality documentation, records, and improvement logs
- Support internal audits and quality system compliance (e.g., ISO 9001, IATF 16949)
- Assist in updating procedures, work instructions, and standard work resulting from improvement initiatives
Qualifications
Required
- Associate's or Bachelor's degree in Manufacturing, Supply Chain, or related field, or equivalent experience
- 24 years of experience in quality, continuous improvement, or operational excellence roles
- Strong analytical and problem-solving skills
- Proficiency in Microsoft Excel and basic data visualization/reporting tools
Skills & Competencies
- Continuous improvement mindset
- Data-driven decision making
- Cross-functional collaboration
- Process mapping and analysis
- Strong written and verbal communication skills
Preferred
- Associates or better in Engineering
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Vacancy posted 1 day ago
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