FCM Meetings & Events - Event Technology Manager - New York, NY

Event Technology ManagerFCM Meetings and Events was born out of the evolution of the Flight Centre Travel Group (FCTG) family of brands. As one of the world’s largest travel agencies, Flight Centre’s footprint spans across 95+ countries and encompasses over 30 brands of corporate and leisure services. We’ve been in the event game since 1986, connecting people across the globe and bringing their visions to life.We pride ourselves in being able to offer a level of flexibility and customization that is not common amongst our competitors. Our people are out of the box thinkers and problem solvers, helping create memories that will leave a lasting impact.Our services include: Event Management (Live, Virtual & Hybrid Events), Event Travel, Event Technology, Venue Sourcing & Strategic Meetings ManagementTo learn more about FCM Meetings & Events please click HEREAbout The OpportunityJoin a high-impact team focused on delivering industry-leading, experience-led events that drive commercial and reputational outcomes. As an Event Technology Project Manager, you'll play a key role in transforming the event experience through innovative technology solutions across the entire event lifecycle. Working closely with Global Event Marketing stakeholders, you will guide event technology strategy, execute digital event solutions, and deliver exceptional attendee experiences. This is an exciting opportunity for a technology-minded events professional who enjoys solving problems, managing multiple projects, and bringing events to life.Key Responsibilities Project manage and execute mobile app builds utilizing Cvent Attendee Hub and implement new functionality enhancements.Execute event technology solutions on-site, including registration, badge printing, mobile applications, seating assignments, and attendee logistics.Manage event analytics, post-event feedback surveys, registration reporting, and event technology metrics.Train internal users on event technology platforms and maintain supporting documentation and reference materials.Support onboarding of new technologies, custom integrations, and digital event solutions.Partner with event managers to recommend event technology best practices and strategic solutions.Monitor industry trends and emerging event technologies and implement innovative ideas to enhance capabilities.Manage multiple projects simultaneously while balancing competing priorities.Travel and support events on-site as required during peak event periods.Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.Experience & Qualifications3+ years of event management and/or event technology experience within a corporate environment.Proven on-site event support experience.Experience leveraging technology to improve event planning and attendee experiences.Strong knowledge of Cvent; Cvent certification preferred.Experience managing event mobile applications, registration systems, and event analytics.Ability to learn new technology platforms quickly and solve problems effectively.Strong organizational skills and exceptional attention to detail.Ability to remain calm under pressure and make confident decisions.Client-centric, proactive, and collaborative approach.Ability to manage multiple projects and competing priorities.Willingness to travel up to 50% during peak event periods.Ability to work in-office as required for business and event needs.Work Perks! - What’s in it for you:FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.Personal connections: We are a big business founded on personal relationships.Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols.A career, not a job: We offer genuine opportunities for people to grow and evolveWe back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.Giving Back: Our Corporate Social Responsibility program supports nominated charities through volunteering and fundraising, complemented by our Office Environmental Program, LEED Gold-certified office spaces, and 1 paid Volunteer Day per calendar year.Benefits Include:Paid Time Off: A comprehensive time off package, including up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years of employment), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 9 recognized holidays annually.Travel perks/discountsHealth & Wellness Programs and Employee Financial Wellness ServicesNational/International Award Nights and ConferencesHealth benefits including, medical, dental, vision, gender affirming care, and fertility careInsurance including hospital indemnity, AD&D, critical illness, long-term and short-term disabilityFlexible Spending AccountsEmployee Assistance Program401k program with partial matchTuition Reimbursement ProgramEmployee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditionsGlobal career opportunities in a network of brands and businesses*Vacation, Personal, and Sick time accrual rates will vary based on full-time or part-time employee status. Recognized Holidays are either paid time off or, if required to work due to job requirements, holiday pay rate, and may vary depending on state.Location – New York, NYIf this sounds like the opportunity you have been waiting for then APPLY NOW.For this position, we anticipate offering an annual salary of $80,000 plus commission/incentive earnings based on achievable targets. The salary is dependent on relevant factors, including experience, geographic location, and job requirements. The annual salary listed represents the total compensation package, excluding benefits.As part of our recruitment process, we may use AI tools to assist in various stages, including the screening and assessment of applications. These tools support our evaluation of candidates based on role relevant qualifications, skills and experience. All decisions are made by our hiring team and stakeholders.We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.Our number one philosophy? Our people. Flight Centre Travel Group USA’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at View email address on click.appcast.io🌟 GBTA WINiT Top 50 Award Recipients (2018–2025)💫 CHHR: 5-Star DE&I Employer (2023, 2024, 2026)🌍 Seramount, FCTG Mexico: Member of the Global Inclusion Index (2023–2025)📰 Newsweek: America’s Greatest Workplaces for Diversity (2024)💛 Benefits Canada: Health/Wellness Program and Mental Health Program (2023, 2025)️ OutThere Awards: Inclusive Travel Finalist (2025)🏅 Canadian HR Awards: Excellence in Diversity and Inclusion Awardee (2025)🤝 2026 Disability Index: World’s Top Disability Inclusive Business#LI-KB1#MTEV#LI-Hybrid