UX/UI Designer

UX/UI Designer

UX oriented with some understanding of UI - some visual design, sometimes projects get into a situation where they need a blend of UX/UI Supporting different lines of business:

• App (Sonic) - program to order online pickup in parking lot or same day delivery. Leaning into convenience footprint, allowing people to start transaction online. Normally when you ordered online it would be coming from a warehouse but now things are getting delivered from local store. Constantly evolving. Both internal & external (omnichannel) facing because store personnel need to understand
• Loyalty - Just launched ability for customers to opt into a premium program. Paying monthly/annual fee for free delivery of prescriptions (2x month). Additional discounts on a lot of Walgreens branded products. Rewards program to be built in. More application focused.
• Covid Testing Tools/Technologies/Platform - Figma is the focus, combination of sketch or Axure. Leaning into Figma, the best process, a lot of good collaboration tools, have the team is using it now. Focusing on standardizing process. Anyone with Figma experience is most important. Screening Questions they find valuable: People that really treat this area with passion, always wanting to learn something new, continue to grow and explore

Additional Notes from Manager:

Strongest programs they get candidates from are DePaul HCI program (7-8 people on the team currently) even if there resume isn't that strong, not a fan of bootcamps large enterprise is not important - shy away from people that don't have industry experience Selling Points - It's Healthcare not Hamburgers - people who work here feel really good about that. With over 10K stores nationwide and millions of transactions everyday, digital roles make a huge impact to both patient health, and the business bottom line. We solve very complex, truly omni-channel problems - our designers learn something new every day. Design is very well positioned within the company and our voices are sought out and well respected. We have a great working culture with dedicated, smart, creative team members who also know how have a lot of fun! Interview Process Tom takes - screening, and then pass along to the hiring manager. Phone screen to make sure they are normal. Don't normally go into portfolio. 2nd. Panel Interview for multiple hiring managers

Overview: This req. is for a mid- to digital team. Not just visual, but solving functionality flows, thinking about transactions and how customers are interacting with that; how it looks visually and measures up to entire brand - a little bit of both sides (both UX and UI); candidates may also fall under title of Product Designers - Overview of team and purpose for contractor: We design the website and the mobile app - these roles are oriented towards information architecture, but were interested in candidates who also have visual design skills. Team is primarily focused on UI design for Native Flagship App - support digital roadmaps across many lines of business and support App specific maintenance. * This contractor will augment teams current capacity, to support roadmaps and manage overflow from there * Individual would jump onto projects that were slated for outgoing contractor at end of month - within pharmacy space - multiple phases within program, add functionality into app, working with UX designer to build that out. * Working alongside other UX/UI designers on team, with opportunities to stretch across channels (Omni-channel initiative) * Working with copywriter to review design proposals * Partner tightly with business analysts that fall under App Product Team, Development Team Typical workday : Updates to the Walgreens Find Care health marketplace, while also supporting other health-related initiatives. Some "Heads down working on projects; Meeting structure, online collaboration, calls to talk through concerns, solutions with project partners; manager involved on many calls to get through blockers or solve problems, brainstorming/whiteboard sessions; weekly design reviews; further down the track, meetings with development - walk through solution with lead engineers on both platforms; reviews with stakeholders - would expect project leads to be prepared to walk through work, speak to rationale, take questions, take feedback to revisions before finalizations

TOP must-have skills: Must have 3-5 years experience designing digital experiences that have retail / ecommerce customers as the primary user Wire-framing and building interactive digital prototypes Design Workflow tools (in change period, current set is broad - Sketch, Zeppelin, Envision, Adobe Cloud - but looking to migrate into new platform called Figma) Translating within specific design systems for branding/UI - taking guidelines and creating transactional flows Visual design skills Strong skills in persuading others, strong customer first focus

What are the TOP Nice-to-Have skills? Good interpersonal skills, enthusiastic about the challenges of solving digital problems, strong team leadership skills -Degree or certification: Masters degree in Human Computer Interaction is preferred, but not required. Bachelor's degree in design required. Bootcamp UX programs (designation, general assembly, flatiron, etc.) do not qualify unless they are on top of a college degree in design or if the candidate has at least 3 years experience post-bootcamp.