Service Technician

Service Technician

Fluid Flow serves the industrial marketplace with a comprehensive line of compressed air, filtration, measurement and control, and process equipment products and services from leading manufacturers. Our mission statement, "Adding Value to Quality Products," reflects our commitment to helping customers maximize the performance and profitability of their operations through our industry-leading technical support, service, and solutions. Our industrial process experts are on-call to answer your questions and provide you with solutions to your most challenging application needs.

We sell premium compressed air equipment with captive aftermarket. We repair this equipment on-site and on-demand, to ensure complete customer satisfaction.

The Service Technician serves as an ambassador for the Company and is responsible for managing equipment installation and repairs for air compressors, dryers, tanks, and all related compressed air products. Services are performed on-site and on-demand to ensure complete customer satisfaction.

Responsibilities:

• Servicing air compressors, dryers, filters, and related compressed air equipment.
• Troubleshoot and evaluate electrical diagrams and machine faults.
• Provide technical service, start-ups, installation, and repairs of air compressors, dryers, tanks, and all related compressed air products.
• Complete written evaluations, recommendations, and related company reports. Ability to work with service software for communication and scheduling.
• Positive attitude and desire to grow an existing sales & service business.
• Able to care for and maintain a company vehicle.
• Ensures compliance with health and safety laws, regulations, and best practices.
• Performs other duties as assigned.

Competencies:

• Strong Mechanical and problem-solving skills.
• Customer service and consultative skills.
• Able to work in a team environment.
• Strong work ethic with ability to work under minimal supervision.
• Excellent verbal and written communication skills, with proven ability to clearly communicate with engineering, technical support, sales, management, and customers.
• Thorough understanding of products and equipment used in manufacturing.
• Excellent organizational skills and attention to detail.
• Excellent time management skills, with proven ability to meet deadlines.
• Proficient with Microsoft Office Suite or related software.

Position Type/Expected Hours of Work:

• This is a full-time position. Days and hours of work are Monday through Friday. Occasional evening and weekend work may be required as job duties demand.

Travel:

• There will be times when overnight travel is required.

Required Education and Experience:

• Previous field experience working on compressed air equipment is highly desired.
• Previous work history of 2 to 3 years with a service-based organization.

Required License and Certifications:

• Must have a valid, unexpired driver's license.
• Clean driving record.

Fluid Flow Products operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG's distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.

Why Build a Career with Us?

Everyone's an Owner of the Company: Because every team member contributes to Flow Control Group's success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.

Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave. Training: FCG University learning and training platform available to all employees offering over 80k courses.

Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.

Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.