Overnight Logistics Dispatcher & Scheduler

Company Description Founded in Taylor, MI, Atlas Oil is the inaugural Simon Group Holdings company. Since our founding in 1985, Atlas has grown through technological and operational innovation, all while maintaining our unwavering commitment to customer success. Atlas offers single-source solutions for fuel, transportation and logistics and is one of the largest fuel distributors in the country, delivering multiple billions gallons of fuel annually to customers in 47 states. We have an active real estate division and are engaged in transportation logistics and fueling—including bulk, fleet, event, onsite, emergency response, and oil field services. Job Summary Efficiently schedules driver routes daily ensuring on-time delivery of product to the customer. Sets driver schedules in a fair, efficient and professional manner to include fair route assignments while achieving maximum efficiency and cost savings. Manages complex scheduling, including rescheduling of trucks and drivers. Handles any customer service issues and promptly communicates concerns to the appropriate person for follow-up. Works with common carriers when necessary to ensure customers receive their fueling needs. Schedule: Overnight Coordinator role: Hours are 6 PM to 6 AM Thursday–Saturday, and every other Wednesday. Primary Responsibilities Supervision, scheduling and daily management of the Logistics Coordinator Support team. Responsible for measuring and improving asset utilization for all transportation assets employed by the company. Aids in communication between all departments for Logistics, including but not limited to maintenance, safety, sales, customer service, and leadership. Achieve all operating performance metrics and goals. Responsible for overall productivity and efficiency measurements related to dispatching the company fleet. On a daily basis, schedules the routes of drivers to ensure on-time delivery of product to the customer. Ensure proper staffing of drivers for work schedules, including weekends. Sets driver schedules in a fair, efficient, and professional manner to attain 100% customer satisfaction while achieving maximum efficiency and cost savings for both the customer and Atlas Oil Company. Assists in responding to any accidents, spills, shortages, mixed fuel, or maintenance issues following company policies, procedures and practices. Continually stays in communication with drivers to provide instructions and to help build team spirit by providing support where needed. Daily communication with customers to determine workflow needs. Manages complex scheduling, including the rescheduling of trucks and drivers. Listens to customer comments, responds appropriately, and forwards issues to the appropriate person/team. Reviews drivers’ paperwork to ensure it is complete, accurate, and legible. Works with common carriers to ensure on-time delivery when necessary. Reviews drivers’ performance with Team Leader and provides input on driver performance reviews. Works effectively with Supply Area to achieve maximum profitability on fuel while meeting customer delivery windows. Complies with all Department of Transportation (DOT) and Occupational Safety and Health Act (OSHA) regulations and company safety practices and procedures. Records all absenteeism and tardiness in the Logistics attendance book and forwards necessary timesheets/records to Human Resources. Inputs data accurately and efficiently into spreadsheet format. Works closely with Customer Service to ensure paperwork is completed in a timely, accurate and efficient manner. Gathers and provides input for all coaching/discipline on drivers. May provide input and/or meet with driver candidates. Embrace the Atlas Core Values throughout all responsibilities and tasks. Other related duties as required. Required Experience Knowledgeable of transportation paperwork and terminology; DOT and OSHA regulations are highly preferred. Team player who demonstrates fairness and concern for drivers while meeting and exceeding customers’ needs. Able to work alternative shifts, long hours, weekends and holidays as needed. Excellent customer service skills. Possess strong analytical skills. Able to listen to driver and customer issues/concerns and quickly respond to needs by notifying appropriate person and/or using company procedures. Excellent organizational skills and ability to multi-task. Possess strong work ethic and ability to succeed in a competitive environment. Able to communicate effectively with customers, drivers and team members. Proficient computer skills, including Microsoft Excel & Word and scheduling software. Two (2) years’ experience as a dispatcher in fuel/oil industry is preferred. Previous driver experience, transport or tank wagon, is preferred. Required Education & Certification High school diploma or equivalent. Some college experience is preferred. Equal Employment Opportunity Atlas Oil Company provides equal employment opportunities to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, weight and height or military status, in accordance with applicable federal laws. #J-18808-Ljbffr Atlas Oil Company