Senior Fiscal Specialist

Role Description

The City of Raleigh is looking for a Fiscal Specialist, Senior to join our Accounting Team in the Customer Care & Billing Division of Raleigh Water! In this role, you will:

• Investigate and resolve daily accounting exceptions, requests, and/or errors.
• Work closely with internal and external City departments and divisions, as well as customers to resolve complex accounting issues.
• Analyze trends and unique scenarios to determine root causes for fixing and improving quality customer service and experience.
• Serve as a back-up for key accounting and billing team tasks.

Qualifications

• Associate's Degree or 2 Years of College in Business Administration, Accounting, Finance, or related field.
• 1 to 3 years' experience in billing, accounting, payroll, or a related field.
• Any equivalent combination of training and/or experience that provides the required knowledge, skills, and abilities may be substituted.

Requirements

• CC&B billing software functionality, Peoplesoft, or similar applications or ability to become functional with these applications within the first 3 months.
• Proficiency in Microsoft Office Suite of products including Excel, Word, PowerPoint, and Outlook.
• Knowledge of principles and practices of general accounting and financial management.
• Understanding of applicable federal, state, and local laws, codes, and regulations.
• Ability to gather data, analyze findings, and apply logic and reason.
• Skills in interpreting, monitoring, and reporting financial information and statistics.
• Ability to author and prepare original reports, documents, and presentations.
• Experience in organizing and maintaining fiscal program/process documentation, schedules, records, and files.
• Strong communication and interpersonal skills for interaction with coworkers, supervisors, and the general public.
• Ability to maintain confidentiality of information.

Benefits

• Work in a recognized city for career establishment.
• Be part of a successful utility recognized nationally.
• Opportunity to serve approximately 600,000 people in the community.