Administrative Coordinator (Marketing)

Job Description

Job Description

Position Summary

World Choice Investments LLC is seeking a highly organized, detail-oriented Corporate Marketing Administrative Coordinator to join our Corporate Marketing team in Pigeon Forge, Tennessee.

This position provides administrative and operational support across a portfolio of attractions and entertainment brands, helping keep department processes, projects, records, financial information, print production, reporting, and vendor coordination organized, accurate, and moving forward.

The ideal candidate will have strong computer and Excel skills, attention to detail, comfort working with numbers, and the ability to manage multiple priorities and follow tasks through to completion. Previous marketing experience is not required.

Key Responsibilities

Marketing Administration & Financial Support

Maintain marketing budget templates, trackers, expense documentation, and other financial records; compile historical information and provide administrative support for department planning and reporting.

Coordinate corporate marketing purchase orders, invoices, and related documentation as needed.

Print, Reporting & Department Coordination

Coordinate brochures, rack cards, and other print projects, including vendor communication, quantities, production schedules, shipping, and project documentation.

Maintain marketing reports, calendars, spreadsheets, shared files, and other recurring department processes.

Provide administrative and project support for corporate marketing initiatives, including online reputation reporting, media and guest arrangements, corporate team travel coordination, meetings, events, and special projects.

Vendor & Cross-Functional Coordination

Communicate and follow up with vendors, property marketing teams, and other departments to gather information, coordinate deadlines, and keep projects and recurring processes moving forward.

Maintain organized records and documentation and help identify opportunities to improve department workflows and recurring processes.

Teamwork & Organizational Support

Work collaboratively with team members, managers, and other departments to support organizational goals.

Maintain professional and effective communication with employees, leadership, guests, vendors, and others as applicable.

Demonstrate flexibility and a willingness to assist with changing operational and business needs.

Support a positive, respectful, and professional work environment.

Perform other duties and responsibilities as assigned based on business and operational needs.

Guest & Employee Experience

Provide professional, courteous, and responsive service to guests, employees, and others as applicable to the position.

Demonstrate behaviors consistent with the organization's commitment to creating a positive guest and employee experience.

Communicate effectively and professionally with individuals at all levels of the organization.

Represent the company and assigned location or department in a positive and professional manner.

Safety & Compliance

Follow applicable company policies, procedures, safety requirements, and departmental guidelines.

Maintain a safe, clean, and professional work environment.

Promptly report safety concerns, workplace incidents, or other concerns to appropriate management.

Complete required training and maintain any certifications, licenses, or credentials required for the position.

Protect confidential or sensitive company, employee, and guest information as applicable to the position.

Required Qualifications

• High school diploma or equivalent required. A college degree is not required.
• Strong Microsoft Excel and computer skills, with the ability to work confidently in detailed spreadsheets and learn new systems and processes.
• Comfort working with numbers, expenses, budgets, and other detailed financial information.
• Strong attention to detail and the ability to organize and manage multiple priorities and deadlines.
• Strong communication and interpersonal skills.
• Ability to work effectively both independently and as part of a team.
• Strong organizational skills with the ability to manage assigned responsibilities and priorities.
• Ability to maintain professionalism in a fast-paced and changing work environment.
• Ability to meet the scheduling and attendance requirements of the position.

Preferred Qualifications

Previous experience in administrative support, office coordination, project coordination, business operations, or a similar role is helpful but not required.

Experience with Microsoft Teams, SharePoint, shared file systems, or similar collaboration tools is helpful.

Knowledge, Skills & Abilities

The successful candidate should demonstrate:

Communication – Communicates clearly, professionally, and respectfully with others.

Teamwork – Works collaboratively and contributes to a positive team environment.

Customer/Guest Focus – Understands the importance of providing a positive experience to internal and external customers.

Dependability – Demonstrates reliability, accountability, and consistent attendance.

Problem Solving – Identifies concerns and works toward practical and appropriate solutions.

Adaptability – Adjusts effectively to changing priorities, responsibilities, and business needs.

Professionalism – Demonstrates sound judgment and represents the organization appropriately.

Organization & Follow-Through - Maintains accurate information, anticipates deadlines, follows up on outstanding items, and keeps multiple recurring processes and projects moving to completion.

Physical Requirements

The physical requirements below reflect the typical demands of this office-based position.

Physical Demands

Lift/Carry

Stand

O (Occasionally)

10 lbs or less

O (Occasionally)

Walk

O (Occasionally)

11-20 lbs

O (Occasionally)

Sit

C (Constantly)

21-50 lbs

N (Not Applicable)

Handling / Fingering

C (Constantly)

51-100 lbs

N (Not Applicable)

Reach Outward

O (Occasionally)

over 100 lbs

N (Not Applicable)

Reach Above

O (Occasionally)

Shoulder

O (Occasionally)

Lift/Carry

Climb

N (Not Applicable)

10 lbs or less

O (Occasionally)

Crawl

N (Not Applicable)

11-20 lbs

O (Occasionally)

Squat or Kneel

O (Occasionally)

21-50 lbs

N (Not Applicable)

Bend

O (Occasionally)

51-100 lbs

N (Not Applicable)

Legend

N (Not Applicable)

Activity is not applicable to this occupation.

0 (Occasionally)

Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently)

Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly)

Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Other Physical Requirements

Vision: Ability to see clearly at near and far distances, including sufficient depth perception to perform essential job functions.

Work Environment

Work is primarily performed in an office environment within a controlled-atmosphere building. The position generally involves working at a desk or workstation and using standard office equipment, including frequent computer and spreadsheet work. Occasional movement throughout the workplace may be required to perform job duties. The general schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with a one-hour lunch break.

Employee Benefits & Perks

World Choice Investments LLC o