Order Processing Associate

Job Description

Job Description

Order Processing Associate | Direct Hire

Order Processing / Project Coordination
$22–$24/hr. | Full-Time | Direct Hire
Fully Onsite – Holly Springs, NC
Monday–Thursday: 7:30 AM – 4:30 PM | Friday: 7:00 AM – 4:00 PM

Are you an organized, detail-oriented professional who thrives in a fast-paced environment and enjoys keeping multiple projects moving forward at once?

We are seeking a Order Processing Associate to support residential lighting projects from customer selection through final delivery. This is an excellent opportunity for someone who enjoys project coordination, order management, customer communication, and working with multiple stakeholders to ensure a seamless experience.

Why this opportunity stands out

✅ Direct hire opportunity with long-term stability
✅ Competitive pay: $22–$24/hr.
✅ Consistent onsite weekday schedule, with option for earlier Friday
✅ Fast-paced, collaborative work environment
✅ High-impact role supporting hundreds of active projects
✅ Opportunity to partner with customers, vendors, builders, and internal teams
✅ Strong mix of project coordination, customer service, and administrative responsibilities

What you'll do as a Order Processing Associate

• Coordinate and manage a high volume of residential lighting projects throughout the order lifecycle
• Enter customer selections accurately into the order management system while ensuring alignment with project specifications and schedules
• Process selection changes and request updated purchase orders as needed
• Create, maintain, and update electronic project files for more than 800 active jobs
• Process customer reselection requests quickly and accurately
• Confirm orders 12 days prior to delivery using the most current project information
• Review project documentation for completeness and resolve missing or inaccurate information before it impacts timelines
• Serve as a point of contact for customers, vendors, installers, and internal teams, providing timely and professional communication
• Partner across departments to keep projects on schedule and deliver a positive customer experience
• Prioritize competing deadlines while maintaining accuracy and organization

What we're looking for

• Associate degree and relevant work experience required
• Experience in order processing, project coordination, customer service, administrative support, or a related field
• Strong organizational and multitasking skills
• Excellent written and verbal communication abilities
• Ability to manage large volumes of active projects simultaneously
• Proficiency with computer systems and order management software
• Strong attention to detail and accuracy

You'll be successful if you

• Thrive while managing multiple priorities and deadlines simultaneously
• Have exceptional attention to detail and take pride in producing accurate work
• Enjoy working in a high-volume environment with hundreds of active projects
• Are adaptable and comfortable navigating changing priorities
• Communicate professionally with internal and external customers
• Value teamwork, welcome feedback, and enjoy learning from others
• Demonstrate professionalism, accountability, and a positive attitude

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Prescription Coverage
• Life Insurance
• Disability Insurance
• Paid Holidays
• Paid Time Off
• 401(k) with Employer Match

Ideal fit

An experienced Order Processing Coordinator, Project Coordinator, Administrative Coordinator, Customer Service Representative, or Operations Support Specialist who enjoys working in a fast-paced environment, managing multiple active projects, solving problems, and ensuring every detail is handled accurately from start to finish.