Senior Operations Analyst - Data Integration
$88.8k - $121.9kWalt Disney World Resort
As the Senior Operations Analyst - Data Integration you will work within Reedy Creek Energy Services (RCES) organization. RCES Cast Members work on behalf of the Central Florida Oversight District (CFTOD) utility systems across the Walt Disney World Resort. In this role, you will lead data analytics for RCES Program Development, RCES Operational Services & Strategy, and RCES Senior Leadership for decision making and provide helpful analytics in response to open-ended program requests. You will also validate data for external reporting to essential partners including Facilities Operations Services (FOS), Industrial Engineering, Finance, Operations, and more. As a storyteller of data, you will transform complex information into compelling narratives to assist with driving organizational initiatives. This is a full-time on-site opportunity based in Lake Buena Vista, FL. Responsibilities/You Will
- Create and maintain automated reports that support business needs and leadership decisions.
- Build dashboards that show key metrics, trends, and organizational performance.
- Evaluate, transform, and analyze data to support projects, document processes, and present findings.
- Work across teams to ensure accurate data entry, validate information, track new projects, and provide ongoing analysis.
- Translate complex data into clear, meaningful insights that explain the story behind the numbers.
- 3+ years of experience in data analysis, working with large and complex datasets.
- Ability to read and write SQL queries to retrieve, analyze, and validate data across large databases.
- Experience in IBM Maximo, SAP, and Microsoft 365 platforms, including navigating the systems, pulling operational data, and translating insights into actionable decisions.
- Experience with Power BI or similar BI tools, including creating dashboards, building data models, and connecting to data sources such as IBM Maximo, SAP, and Microsoft 365 platforms.
- Experience with Smartsheet platform, including developing automated workflows, reports, and other process‑driven solutions.
- Strong attention to data accuracy with the curiosity to investigate anomalies and explain data‑driven findings.
- Ability to combine data from multiple sources into clear insights and recommendations for leadership.
- Ability to turn data requests into actionable analyses and clearly communicate results to partners at all levels.
- Proven ability to build and maintain productive relationships across the organization.
- Effective time‑management skills, with the ability to balance multiple high‑priority tasks and meet deadlines.
- Advanced Excel skills, including complex formulas, data manipulation, and analytical functions.
- Strong understanding of business processes.
- Experience using Python or similar analytical tools to integrate and automate data flows between Smartsheet and other systems through Application Programming Interfaces (APIs).
- Experience with Tableau or comparable data visualization platforms for creating interactive dashboards, performing data analysis, and integrating with IBM Maximo, SAP and Microsoft 365 platforms.
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