Diagnostic Scheduler

Diagnostic Scheduler

It starts with heart. That is what you will do each day. As a Diagnostic Scheduler at Monument Health, you will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, andmost importantlya life-changing career. You will make a difference. Every day.

As a Diagnostic Scheduler, you will be working with patients in outpatient settings. Diagnostic Schedulers work in close coordination with our clinical staff and providers to schedule appointments; this could include office visits, diagnostic/ancillary services, radiation therapy, chemotherapy, and infusion. Responsible for the coordination and completion of all scheduling and admission functions associated with the ordered services. Must have excellent customer service skills with patients, co-workers, nurses, and providers.

Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you'll join us.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

• Supportive work culture
• Medical, Vision and Dental Coverage
• Retirement Plans, Health Savings Account, and Flexible Spending Account
• Instant pay is available for qualifying positions
• Paid Time Off Accrual Bank
• Opportunities for growth and advancement
• Tuition assistance/reimbursement
• Excellent pay differentials on qualifying positions
• Flexible scheduling

Essential Functions:

• Schedules appointments in the computer per testing guidelines, and makes all attempts to meet the customer's expectations.
• Reviews pre-authorizations, re-authorizations, or insurance verifications with clients as indicated.
• Reviews patient records, physician orders, protocols, and patient data to demonstrate ability for interpretation of subjective and objective information for patient assessment and order validation. Seeks guidance from management team as needs are identified.
• Accurately and efficiently assigns ICD-9 diagnosis codes, reviews medical necessity for designated tests/procedures and works with Healthcare providers to ensure accurate reimbursement according to Medicare guidelines.
• Prioritizes incoming phone calls and faxes from patients/families and other medical personnel and walk-in visitors.
• Coordinates immediate processing of any stat needs.
• Completes and submits charge tickets per protocol.
• Participates in orientation of new staff. Assists and supports staff/students as evidenced by observation and feedback. Takes on extended job functions. Involved with staff development or program development.
• All other duties as assigned.

Additional Requirements:

• Required: Education - High School Diploma/GED Equivalent in General Studies
• Preferred: Experience - 1+ years of Healthcare Experience; 1+ years of Scheduling Experience; Education - Associates degree in Healthcare

Physical Requirements: Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Job Category: Revenue Cycle

Job Family: Registration and Scheduling

Shift: Requires the ability to work assigned schedules and hours as determined by the department

Employee Type: Regular

62 Monument Health Spearfish Hospital

Make a difference. Every day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.