VP, Contact Center Strategy & AI-Driven Excellence
Premier America Credit Union
Premier America Credit Union seeks a VP of Contact Center Operations to lead strategy, service quality, and performance across the contact center. You will shape standards, drive continuous improvement, and partner with technology teams to enable AI-enabled self-service and secure servicing capabilities. Ideal candidates bring 10+ years in financial services and 5+ years in management, with strong analytics, budgeting, and cross-functional leadership. #J-18808-Ljbffr
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the VP, Contact Center Strategy & AI-Driven Excellence in Los Angeles, CA vacancy
- ...the challenge of building enterprise-scale AI systems that change how an organization... ...operationalize the company’s long-term AI strategy across research, analytics, operations,... ...management, and client delivery systems using API-driven, scalable approaches Evaluate and...SuggestedContract workWork at officeDay shift
SmithGeiger Group
Los Angeles, CA2 days ago - ...Vice President, AI Strategy & Transformation About the Company Leading global biopharmaceutical company developing and commercializing... ...that will create a competitive edge, drive operational excellence, and accelerate the development and commercialization of life...Suggested
- ...CEO from our Sawtelle, Los Angeles office. The role focuses on solving the company’s most important open questions, delivering data-driven recommendations, and driving execution. As a full-time, exempt position, you will own high-impact projects, size new opportunities,...SuggestedFull timeWork at office
$160k - $200k
...in managing marketing operations and a hands-on approach to using AI tools for campaign success. The ideal candidate boasts a successful background in driving growth through innovative marketing strategies, focusing on a youthful audience across platforms like TikTok and...Suggested- ...entertainment, or digital content to drive strategy, scale owned media, and oversee multi-... ...budgets. The role emphasizes data-driven decisions, platform dynamics, and building... ...paced environment. Travel and leadership excellence are key as you guide teams and partner with...Suggested
- ...in driving enormous customer-centered value and rapid growth.... ...transformation, we are seeking a VP, Technology & AI to define the future of... ...the Company's multi-year AI strategy and investment roadmap Establish... ...operations Build a Data-Driven Organization Develop...
Default Munchkin
Los Angeles, CA2 days ago $190k - $240k
...External Communications & Brand Strategy leads the execution of... ...experiences into compelling, audience-centered narratives. Collaborates... ..., healthcare, or mission-driven environments preferred.... ...and time-management skills. Excellent written and verbal communication...Work at officeRemote workEaster Seals Southern California, Inc.
Gardena, CA1 day ago- ...Description The Vice President, Operational Excellence establishes and leads the Accelerating... ...public health, clinical field, finance, strategy, operations, or a related field. (... ...experience in a large academic medical center, integrated health system, physician enterprise...Work at office
Cedars-Sinai
Los Angeles, CA2 days ago $171.5k - $307.5k
...Associate Vice President, CCaaS & AI TransformationOur Deloitte Sales & Service... ...relationships with customers through innovative strategies, advanced analytics, Generative AI,... ...you will help grow and deliver Deloitte’s Contact Center and Customer Service transformation...Work experience placementLocal areaDeloitte
Los Angeles, CA7 days ago- ...Philanthropy to lead enterprise-wide fundraising programs, align strategy with clinical and research priorities, and drive multi-year... ...You will build and empower high-performing teams, manage data-driven decision making, oversee donor pipeline, moves management, and...
City of Hope
Los Angeles, CA2 days ago - ...priorities, and long-term technology strategy. This role fosters alignment... ..., and operational excellence across the technology organization... ...business ethics and conduct. Mission-driven, guided by core values, and a... .... Experience supporting AI, automation, or other emerging...Work at officeWork from homeFlexible hours
- ...drive the company-wide transformation agenda from strategy to execution. You will own the enterprise roadmap, advance the AI program with the CTO, and coach cross-... ...deep operating experience with a passion for AI-driven change and a track record of enabling rapid scale...
- RCLCO advises institutional investors on real estate strategies with a focus on disciplined underwriting and rigorous financial modeling.... ...experience, a Bachelor’s in real estate/finance/economics, and strong Excel-based analysis. The role offers a hybrid schedule and a...
$180k - $355.5k
...Summary Associate VP, Network Engineering Our... ...Infrastructure within AI & Engineering, helps clients... ...their digital and AI-driven ambitions. We deliver network assessments, strategy, and implementations that... ...enterprise campus, data center, and cloud-...Local areaDeloitte
Los Angeles, CA8 days ago- ...Sony Pictures Entertainment seeks a high-level Post-Production Executive to set strategy, standards, and workflows across Pre-, Production, and Post-Production for a slate of 12-15 movies per year. You will lead a team of post-production executives and partner with senior...
Sony Pictures Entertainment
Culver City, CA3 days ago - ...Allison Worldwide is seeking a Vice President to lead social strategy and content for a mix of B2B and B2C clients, focusing on executive content development and execution. The candidate should be a strong strategist and writer, comfortable separating high-level counsel...Worldwide
Allison Worldwide
Culver City, CA21 hours ago $251.9k - $337.8k
...Job Posting Title: VP Technology Vendor Strategy & Management Req ID: Job Description: Job... ...business growth and advancing operational excellence. About the Role: The Vice... ...initiatives Background building data-driven vendor performance dashboards and...Full timeContract workWork at office- ...visionary leader to serve as VP of Advanced Analytics. This role... ...action through data-driven insights. This leader will also... ...regulatory information into practical strategies that improve documentation... ...across organizations.Excellent leadership, change-management...
Kaiser Permanente
Pasadena, CA7 days ago $198k - $275k
...what comes next.Job Title:VP, Global Asset... ...profitability, and operational excellence throughout the asset... ...global asset management strategy for Prologis' portfolio... ...systems to enable data-driven decision-making, standardized... ..., automation, and AI tools to improve efficiency...Full timePrologis
Los Angeles, CA4 days ago- Co-Founder & CEO - AI Sourcing & Procurement FutureSight is seeking... ...suppliers. By combining data‑driven insights, cost modeling, and... ...venture design and product strategy. Prathna Ramesh applies her experience... ...Anupama Joshi drives founder excellence. John Carbrey (San Francisco),...Odd jobFull time
$235.07k - $293.84k
...just a job; it's a calling that drives us forward every day. Job Overview The Vice President, Operational Excellence, is responsible for leading a Center of Expertise (COE) in process design, development, and continuous improvement that provides leadership,...Local areaFlexible hoursAltaMed Health Services Corp
Commerce, CA1 day ago- ...Fulwell Entertainment is seeking a VP, Strategy & Business Development in Los Angeles to drive the company's next growth phase. This role operates at the intersection of corporate strategy and business development, requiring a strong understanding of the media and entertainment...
Fulwell Entertainment
Los Angeles, CA4 days ago $225k - $275k
SummaryThe Vice President of Fleet Strategy, Maintenance & Capital Planning is accountable for the end-to-end performance, reliability... ...availability, cost, utilization, and lifecycle outcomes.Excellent leadership, customer service, collaboration, communication, organizational...Work at officeLocal areaArakelian Enterprises Inc
Los Angeles, CA2 days ago$197.7k - $265.1k
...team, sets the overall publicity strategy, and ensures seamless... ...priorities and direction. The VP partners closely with internal... ...logistics, and execution of publicity‑driven events, ensuring best‑in‑class... ...high‑stakes relationships ~ Excellent cross‑functional leadership;...Work at officeLocal areaThe Walt Disney Company
Burbank, CA8 hours ago$274.1k - $320k
...The Vice President, Data Governance & Strategy is a senior executive leader responsible... ..., privacy, and partnerships, the VP champions a data‑driven culture and enables scalable, compliant... ...including streaming, social platforms, AI-enabled services, and emerging distribution...Summer workImmediate startFlexible hours600 UMG Recordings Inc
Santa Monica, CA17 hours ago- ...you for considering Oklo. We are hiring a Vice President of Strategy to build and lead our corporate Strategy function. Position... ...on direct reporting authority. Exceptional communication. Excellent writing, synthesis, and executive communication, with the credibility...For contractorsRemote workFlexible hours
OKLO
Los Angeles, CA1 day ago $224.25k - $286.35k
...Product and Engineering to embed growth strategies throughout the collector experience, improving... ...to improve decision-making through data-driven insights and predictive modeling.... ...experimentation, learning, and operational excellence across the organization. Build and...Temporary workFor contractorsFanatics Collectibles
Los Angeles, CA1 day ago$250k - $325k
...Corporation, is building the future of franchise-driven interactive entertainment. As part of a... ...policy located at We are seeking a VP, Head of Strategy & Business Operations to serve as a... ...and familiarity with SQL and modern AI-enabled workflows is a plus....Shift workSkydance
Los Angeles, CA4 days ago- ...Enterprise Architecture / Cloud Center of Excellence (CCoE)Position OverviewWe are... ...and highly technical VP, Cloud Architect to serve as... ...footprint, defining the 3-year cloud strategy and technical roadmap.Lead... ...emerging cloud technologies (AI/ML integration, Serverless, Containerization...3 days per week
SystemsAccountants
Los Angeles, CA6 days ago - ...Global Merchandising to lead the end-to-end product assortment for apparel, sleep, and lounge. This executive role drives global strategy across owned retail, eCommerce, wholesale, franchise, and international markets, balancing innovation with core business strength....
SKIMS
Los Angeles, CA17 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to VP, Contact Center Strategy & AI-Driven Excellence. Be the first to apply!
Related searches
- senior associate vice president Los Angeles, CA
- vp hr Los Angeles, CA
- vp relationship manager Los Angeles, CA
- vp of product (remote) Los Angeles, CA
- vice president of quality Los Angeles, CA
- vice president facilities Los Angeles, CA
- investment banking vice president Los Angeles, CA
- vice president education Los Angeles, CA
- vice president of environmental health and safety Los Angeles, CA
- vice president manufacturing Los Angeles, CA