Store Operations Associate

About The Role The Store Operations Associate on the Outbound fulfillment team works directly with TRR retail stores to ensure all transfer requests of high‑value merchandise is fulfilled by the warehouse. If you are a detail‑oriented team player with a passion for sustainable fashion, this could be the perfect fit! What You Get To Do Every Day Perform all fulfillment duties including picking, tagging, and shipping transfers for each of our retail locations while maintaining service level agreements (SLA) Pick inventory for shipment with a 100% accuracy rate Tag each item across all product categories following specific TRR retail guidelines Conduct quality inspections while handling and preparing inventory for retail locations Handle reverse logistics of inventory for putaway to warehouse standards Process all parcel shipments with the designated carrier Execute general warehousing practices including safety, organization, and housekeeping What You Bring To The Role Minimum Requirements 6+ months of experience working in a warehouse production environment Ability to relay verbal and written information concisely and effectively Outstanding time management, planning, and coordinating skills Proven ability to excel in a high-volume, repetitive, quota-driven environment Self‑motivation and a drive to achieve results Exceptional attention to detail and organization skills Adaptability and openness to change Receptiveness to feedback to improve performance Ability to work Monday‑Friday and overtime as needed Ability to regularly lift and move up to 25 pounds Ability to stand for up to 10 hours at a time Preferred Requirements Experience working in retail back‑of‑house environment Ability to read and write in English Proficiency with Mac OS, Google Suite, and scanner technology Compensation, Benefits, Plus Perks $50 in monthly food credits to apply to snacks and meals that are available for purchase on site Employee Stock Purchase Plan 401K with Company Match Medical, Dental & Vision Insurance Paid parental leave 9 Paid Company Holidays 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work) State‑of‑the‑art, climate‑controlled warehouse facility Hourly base pay + incentive pay based on performance/quota targets achieved The expected hourly rate for this role is $16–$17.25. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits. The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific physical demands include: The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. The employee must have close vision. The physical demands described are representative of those required to successfully perform the essential functions of this job. #J-18808-Ljbffr