Field Auto Appraiser

Auto Field Adjuster

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

The Auto Field Adjuster is responsible for working in the field to assess vehicle damage, conduct on-site inspections, and accurately document losses. This role includes writing repair estimates in accordance with company guidelines, taking detailed photographs of vehicle damage, and managing the full estimating process, including supplements and negotiations with repair facilities and other vendors. The appraiser schedules and completes inspections efficiently, maintains thorough documentation, and communicates clearly with customers and partners. A strong focus on exceptional customer service is essential, ensuring customers are informed and supported throughout the claims process.

We are seeking an Auto Field Adjuster with prior experience in an auto field appraisal or estimating role. The ideal candidate will reside within a 10-mile radius of El Segundo, CA or Culver City, California and bring hands-on experience handling initial and supplemental estimates, as well as repair negotiations. Proficiency in industry-standard estimating software such as CCC, Audatex, or Mitchell is desirable. This role demands strong field assessment skills, attention to detail, and the ability to work independently while delivering accurate estimates and exceptional customer service.

Key Responsibilities

Possesses strong estimating fundamentals in order to create or audit estimates of damages on 1st and 3rd party material damage losses of all severities

Builds mastered relationships with both internal and external customers across multiple lines

Evaluates settlement alternatives by reviewing regulatory compliance and fair claims practices; makes decisions on best option

Negotiates settlements, makes settlement payments and documents all activities in the most complex of files across multiple lines

Possesses a deep understanding of the content of all policy types written by the company

Skills

Auto Body Repair, Auto Collision Repair, Auto Damage Appraisal, CCC ONE, Customer Satisfaction, Negotiation, Organizing, Prioritization

Compensation

Base compensation offered for this role is:

• Field Adjuster Cons I: $26.49 37.50/hour
• Field Adjuster Cons II: $28.03 39.42/hour
• Field Adjuster Sr. Cons I: $35.82 45.58/hour

Compensation is based on experience and qualifications. Total compensation for this role may include additional components, such as incentive pay (for example, commission or bonus), if applicable. As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.

Joining our team isn't just a job it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger a winning team making a meaningful impact.