Medical Office Assistant

Job Title: Medical Office Assistant
Job Description
This role provides front-office support in a cardiology specialty practice by answering incoming calls, scheduling patient appointments, and delivering courteous and efficient customer service. The medical office assistant ensures that patient information is accurately recorded and that daily administrative tasks run smoothly to support high-quality patient care.
Responsibilities

• Answer incoming phone calls promptly and courteously, directing inquiries to the appropriate person or department.
• Schedule and confirm patient appointments in accordance with provider availability and clinic guidelines.
• Accurately enter and update patient information and appointment details in the practice's systems.
• Provide clear, friendly, and professional customer service to patients, visitors, and other callers.
• Perform general administrative support tasks to assist the smooth operation of the medical office.
• Maintain organized records and documentation related to patient appointments and office activities.
• Collaborate with clinical and administrative staff to support daily workflows within the cardiology practice.

Essential Skills

• Proficiency in administrative support tasks in an office setting.
• Strong data entry skills with attention to accuracy and detail.
• Effective customer service skills, including clear and professional communication.
• Ability to manage multiple phone lines and handle a high volume of calls.
• Organizational skills to manage schedules and appointment calendars.
• No professional license required for this role.

Additional Skills & Qualifications

• Experience working in a medical or healthcare office environment is beneficial.
• Familiarity with scheduling systems or practice management software is an advantage.
• Ability to work collaboratively with clinical and administrative staff.
• Comfort working in a cardiology specialty setting.

Work Environment
The position is based in a cardiology specialty practice that operates Monday through Friday, typically between 8:00 a.m. and 4:30 or 5:00 p.m. The environment is a professional medical office setting where staff support physicians and clinical teams in delivering patient care. Work involves frequent interaction with patients and healthcare professionals, regular use of office and computer equipment, and adherence to standard professional office attire appropriate for a medical practice.
Job Type & Location
This is a Contract to Hire position based out of Fairfield, CT.
Pay and Benefits
The pay range for this position is $20.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Fairfield,CT.
Application Deadline
This position is anticipated to close on Jun 22, 2026.
About Actalent


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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.


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San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.



Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.



Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.