Customer Service Specialist

Customer Care Agent | Portsmouth, NH

Are you passionate about helping people and delivering exceptional customer service? We're partnering with a well-established, environmentally focused organization to hire Customer Care Agents for their Portsmouth, NH team.

This is an excellent opportunity to join a stable company that values its employees and invests in their success. With a strong reputation for promoting from within, many Customer Care Agents have advanced into leadership positions and other departments across the organization.

What You'll Do

• Handle a high volume of inbound customer calls with professionalism and empathy.
• Assist customers with billing questions, service requests, account updates, and general inquiries.
• Accurately document customer interactions and account changes within company systems.
• Navigate multiple software platforms simultaneously while providing a positive customer experience.

What We're Looking For

• Customer service experience in retail, hospitality, food service, collections, call centers, or other customer-facing roles.
• Strong communication and active listening skills.
• Ability to thrive in a fast-paced, high-volume environment while maintaining attention to detail.
• Comfortable using multiple computer systems at once.
• Dependable, team-oriented, and committed to delivering outstanding service.

Schedule

• Full-time
• Onsite in Portsmouth, NH

Compensation

• $20/hour (bonus eligibility upon permanent higher )