Customer Care Advocate
Independent Health Association
Independent Health in Buffalo, NY is seeking a Servicing Representative to deliver outstanding customer service to Pharmacy Benefit Dimensions customers. You will advocate for members, resolve inquiries across phone, mail, fax, and email, and utilize system tools to clarify benefits and eligibility. The role emphasizes empathetic listening, accurate documentation, and adherence to CMS rules. Hybrid work with 2 days in office and 3 days remote; high-volume calls expected. #J-18808-Ljbffr
Vacancy posted 2 days ago
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