Program Manager

Job Title

Manages, develops and coordinates outreach and public relations programming, adds new sites and extends marketing, physician liaison and patient relations. Develops and manages programs and projects and analyzes business objectives according to business plan

Program Development, Outreach and Stakeholder Engagement

• Plans and executes conferences, symposiums, events, and outreach activities, and develops presentations, marketing collateral, proposals, and/or other business materials to support organizational objectives and stakeholder engagement
• May cultivate and manage external partnerships and sponsorships while collaborating with internal stakeholders to identify new program development opportunities, strategic initiatives, and cross-functional partnerships
• Develops and facilitates effective meetings as necessary

Financial and Operational Management

• Plans, administers and monitors the department's capital equipment, operations, and personnel budgets; regularly reviews year to date expenditures; and takes corrective action as necessary
• Tracks budget against business plan and ensures compliance with fiscal constraints
• Collects, organizes, and analyzes data and generates and provides accurate and complete reports that track program's growth and improvement for management and/or regulatory agencies
• Increases department's profitability
• Monitors workflow

Strategic Planning and Program Management

• Develops departmental short and long term goals and objectives
• Analyzes departmental strengths, weaknesses, opportunities and constraints
• Meets with other staff members to discuss progress and to develop future courses of action
• Develops and manages programs and projects; analyzes business objectives according to business plan

Professional Development

• Works with manager to formulate plan for professional development
• Attends educational in-services as appropriate
• Participates in professional activities and organizations to maintain knowledge of current trends, practices, and developments

Leadership and People Management

• May have leadership responsibility for managing staff and employee performance
• Resolves issues related to staffing needs, interviewing, hiring, training, providing ongoing performance feedback, and developing the team

Additional Duties as Assigned

• Performs other related duties as required

Minimum Required Qualifications

Education:

• Bachelor's degree in Health Care Administration, Business Administration or a related field

Experience:

• Three years tertiary hospital or program development and planning experience
• A proven track record of leading and coordinating successful programs that drive positive outcomes

Knowledge, Skills, and Abilities (Required)

• Ability to develop and manage programs and projects in alignment with business objectives and business plans
• Ability to plan and monitor capital equipment, operational, and personnel budgets and track performance against fiscal constraints
• Ability to collect, organize, analyze, and report data accurately for management and/or regulatory agencies
• Ability to develop and facilitate effective meetings and collaborate with internal and external stakeholders

Preferred Qualifications

Education:

• Master's degree in Health Care Administration, Business Administration or a related field

Experience:

• Positions in the Heart Center prefer expertise in heart programming

Physical Requirements

Medium: 20-50 lbs; 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 50 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks

Environmental Factors

Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure, Bio-hazardous waste, Chemicals/gases/fumes/vapors, Communicable diseases, Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at View email address on click.appcast.io. Please note that one week's advance notice is preferred.