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Customer Operations Specialist

Virtual Vocations Inc

Providing exceptional customer service, the part-time temporary Customer Operations Specialist will manage inbound calls, process documents, and update systems while working remotely from various states during standard business hours. Key responsibilities Handle incoming calls from participants, addressing inquiries and recommending solutions for order-related issues Review and update order information in the proprietary system Assist with back-end support and participate in training sessions for new and current clients Required qualifications High School Diploma or GED Equivalent 1-2 years of customer service experience, preferably in a call center environment Strong computer proficiency and ability to navigate multiple screens quickly Excellent communication skills, including clear phone voice and proficient writing abilities Familiarity with Microsoft Office Suite Virtual Vocations Inc

Vacancy posted 2 days ago
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