Customer Service Associate I

Responsibilities Assist customers with questions and recommendations. Manage sales transactions while working assigned cash register. Maintain security of cash and protect company assets. Keep the store well‑stocked and recover merchandise. Receive merchandise and help with unloading trucks, and replenish stock in accordance with productivity standards. Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders. Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. Other duties as assigned. Qualifications High school diploma or equivalent is preferred. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred. Ability to follow instructions and interpret operational documents is required. Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting. Excellent customer service and relationship‑management skills required. Strong organizational and communication skills required. Strong problem‑solving and decision‑making skills required. Benefits We offer a wide variety of rewards to support your health, wealth, and mental well‑being. In addition to medical, pharmacy, dental, and vision insurance, we offer Employee Assistance Program, Retirement plans, Educational Assistance, and more! Equal Opportunity We are an equal‑opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. Location: 147 Ridgeview Cir., Wise, Virginia. #J-18808-Ljbffr