Business Experience & Planning Specialist

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Experience & Planning Specialist within PNC's Real Estate organization, you will be based in office within the posted job locations. Key Responsibilities Manage and execute cost center reallocation requests, ensuring accuracy and compliance with banking policies. Collaborate with segment and market managers, finance teams, and other stakeholders to assess and approve new or repurposed cost centers. Initiate and track cost center change requests using internal workflow systems, maintaining thorough documentation and communication throughout the process. Serve as the main point of contact for cost center transfers, coordinating approvals between all parties involved to ensure smooth transitions. Process updates and corrections to cost center information across multiple banking platforms, confirming completion and resolving any issues that arise. Monitor outstanding approvals and follow up to ensure timely completion of all tasks, escalating as needed to prevent delays. Maintain detailed records for all cost center actions, supporting compliance and operational transparency. Advise on and facilitate specialized requests, such as manual loan cost center moves and corporate card corrections, working closely with relevant departments. Support the creation and implementation of new cost centers, ensuring readiness for account transfers and system integration. Provide expert guidance on banking systems and cost center processes, staying current with best practices and regulatory requirements. Job Description Provides support and assistance for implementation and coordination of planning efforts for line of business initiatives. Demonstrates commitment to quality by delivering customer focus and appropriate risk management practices to customers and/or internal partners. Identifies more complex problems and provides advice and resolution in support of line of business initiatives. Partners with other departments or other functional areas in support of line of business initiatives. Independently provides data collection, research and reporting for assigned line of business initiatives. Recommends and delivers best practices and learning plans that meet business objectives. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Business Development Business Intelligence (BI) Competitive Advantages Competitive Strategies Data Integration Data Mining Strategic Planning Competencies Accuracy and Attention to Detail Analytical Thinking Business Process Design Data Gathering and Analysis Effective Communications Planning: Tactical Planning: Strategic Problem Solving Strategic Thinking Work Experience Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education • Bachelor’s Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $45,000.00 – $97,500.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full‑time employees include medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long‑term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back‑up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at View email address on click.appcast.io. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call View phone number on click.appcast.io and say “Workday” for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices. #J-18808-Ljbffr PNC