Housing Monitor OKC - Part Time and Full Time (5592)

Job Details Location: AOK-COAC - Oklahoma City, OK73107 Category: Housing Job Summary Performs the day‑to‑day activities necessary for the operation of the TSA shelter facility providing housing and food; ensures that paperwork is accurate and complete and shelter rules are followed by all clients; ensures compliance with The Salvation Army policies and procedures as well as local, state, and federal regulations; provides a safe and secure facility and environment for residents, volunteers, donors, and staff. This position will work nights and weekends, up to 29 hours per week. Daily Operations (75%) Perform day‑to‑day operations of a shelter facility; ensure all activities are conducted in compliance with established policies and procedures. Assist guests staying in the Corps shelter overnight; perform intake procedures and prepare intake records; monitor the activity of guests ensuring safety, security, and compliance to house rules; maintain accurate and complete records and logs containing pertinent information. Check guests into the housing facility using both the HMIS information forms and data retention system and Salvation Army required documentation; maintain confidentiality of client information; prepare resident roster and maintain resident property records. Orient new guests to the program and prepare case records to facilitate case management, record daily statistics, and file in proper folders. Answer phone in a professional and courteous manner; answer general questions and questions regarding housing operations and persons seeking shelter. Prepare and maintain various logs, records, statistical reports, etc. reflecting program activities and occupancy level; ensure the accuracy and completeness of the same. Monitors the activities of the guests, ensuring safety and compliance with shelter rules; check the security of all windows and doors; monitor cameras and make periodic rounds of entire facility; record any unique situations occurring on assigned shift; write and issue written warnings of rule infractions. Distribute towels, linens, and personal hygiene items. Assign housekeeping and other tasks to residents; ensure that clients perform assigned house duties in the proper manner; ensure compliance with house rules. Wake up guests at designated time and instruct them to collect their sheets; ensure that all residents are out of the housing facility by the designated time. Open and close the house doors at designated hours of operation; monitor and ensure compliance with laundry and television schedules. Direct clients to appropriate agencies for their special needs. Housekeeping (10%) Ensure that all rooms are in proper order before arrival of residents. Collect and wash all dirty towels and sheets. Clean, sweep, and mop the lobby, hall, television room and patios; empty trashcans and replace trash liners. Record Keeping (10%) Complete required paperwork representing client intake for the day; input data into the computer in order to maintain computer records and generate client lists. Sort client intake cards in numerical order and file remaining intake cards of clients who did not check into the housing facility for the evening. Other Responsibilities (5%) Assist in preparing and serving meals to residents as well as cleaning area afterwards. Answer telephone and respond to questions regarding the housing operations. Respond to emergencies in a calm manner and initiate appropriate corrective actions in accordance with established policies and procedures. Perform other related work as required. What We Are Looking For In You High School diploma or G.E.D. One year experience performing security or social service work preferred, or any equivalent combination of training and experience that provides the required knowledge, skills, and abilities. Certifications / Licenses None. Physical Requirements Ability to meet attendance requirements. Ability to read, write, and communicate in the English language. Ability to lead in a positive manner and exhibit patience and compassion toward clients. Ability to respond to emergencies in a calm and effective manner while maintaining control and initiating proper corrective action. Ability to climb stairs, step stools and ladders. Ability to push/pull and reach. Ability to carry equipment necessary to complete the essential functions of the position. Ability to perform combinations of sitting, standing, and walking on a frequent change basis. Distance of travel is usually within the same building. Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.)5‑10% of work time. Working Conditions Work is performed in a normal office environment where there is little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like. #J-18808-Ljbffr