Service Desk Manager IT Support Lead
Digital Management
DMI is seeking a Mid Service Desk Manager in Atlanta, GA to lead deskside support operations, ensure SLA adherence, and coordinate Level 2 ticket handling with cross-functional IT teams. Ideal candidates hold a BS in IT and 2–4 years of service desk experience, with ITIL preferred. The role focuses on incident management, documentation, and collaboration across IT operations to support CDC-aligned standards. #J-18808-Ljbffr Digital Management
Vacancy posted 2 days ago
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