Project Manager II- Retail

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Project Manager II within PNC's Technology organization, you will be based in Pittsburgh, PA, Dallas, TX, Cleveland, OH or Birmingham, AL.

The Project Manager II will lead complex, cross‑functional initiatives within our Retail Technology organization. This role is responsible for planning, executing, and delivering technology projects that enhance retail platforms, improve operational efficiency, and support strategic business goals.

Key Responsibilities:

• Lead the end-to-end delivery of medium‑to‑large technology projects within the retail domain.

• Develop project charters, schedules, resource plans, status reports, and risk/issue logs.

• Drive project execution using Agile, hybrid, or traditional project management methodologies depending on project needs.

• Facilitate sprint planning, daily standups, retrospectives, and cross‑team coordination as needed.

• Partner with business partners and stakeholders to define requirements and ensure alignment with business strategy.

• Translate complex business requirements into actionable technology workstreams.

• Ensure all technology changes meet regulatory, risk, and compliance requirements specific to retail.

• Serve as the primary point of contact for project updates, timelines, and escalations.

• Present project status to senior leaders and business stakeholders.

• Navigate competing priorities and guide teams toward effective decision-making.

• Proactively identify risks, dependencies, and constraints impacting delivery.

• Implement mitigation strategies and facilitate resolution across multiple teams.

• Ensure adherence to governance, audit, and regulatory standards.

Qualifications:

• Experience managing technology projects in complex, matrixed environments.

• Demonstrated experience in retail platforms

• Strong knowledge of Agile methodologies.

• Solid understanding of technology fundamentals (APIs, integrations, data flows, system design concepts).

• Proven ability to manage technical and business stakeholders.

• Excellent communication, planning, and organizational skills.

• Experience with digital platforms or financial technology integrations.

• Experience managing vendor‑implemented technology solutions.

• Background in financial services, banking, or fintech environments.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Manages projects from original concept through final implementation and post-project assessment. Accountable for meeting project objectives within established timeframes. May be assigned a single project or a portfolio, which require planning, oversight and communication across multiple segments. Typically, project size may reach or exceed $2.5m.

• Manages and allocates resources and organizes the work. Drafts and submits project budget proposals, and recommends subsequent budget changes where necessary. Plans and schedules project timeliness and milestones using appropriate tools.

• Partners with internal project liaisons to acquire human and material resources, assigns tasks, directs activities, and controls project execution. Motivates and supervises project team members.

• Tracks and reports progress, analyzes the results based on facts, defines the products of the project, and forecasts future trends in the project. Proactively manages changes in project scope, identifies potential crises, and devises contingency plans.

• Maintains communications for governing bodies and interested parties. Communicates project expectations to team members and stakeholders in a timely and clear fashion.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Accountability, Agile Methodology, Analytical Thinking, Budgeting, Leading Project Teams, Meeting Organization, Project Implementations, Project Management, Project Scope Development, Retail Technology, Stakeholder Engagement, Strategic Objectives, Strategic Planning

Competencies

Accuracy and Attention to Detail, Analytical Thinking, Consulting, Effective Communications, IT Standards, Procedures & Policies, Organizational Leadership, Problem Solving, Project Administration, Project Management

Work Experience

Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Pay Transparency

Base Salary: $63,750.00 – $127,500.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 06/04/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at View email address on click.appcast.io . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call View phone number on click.appcast.io and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice ( to gain understanding of how PNC may use or disclose your personal information in our hiring practices.