HVAC Service Technician

Job Description

Job Description

At Best Care Plumbing, Heating and Air, we believe something simple: when you take care of your people, they take care of your customers. That belief is how a family owned Memphis company grew to serve more than 90,000 homeowners, and it’s why we’re busier today than we’ve ever been. Our techs aren’t just a number on a dispatch board. We invest in you with paid training, real support from the office, and a leadership team that listens. In return, our technicians show up for every customer with the same care and respect they get from us. That’s what keeps our phones ringing, our customers coming back, and our trucks full of work year round.

We’re growing, and we want skilled HVAC Technicians who are ready to grow with us. If you’re tired of chasing slow seasons, feeling undervalued, or working somewhere that doesn’t invest in you, come see what it’s like to be part of the Best Care family. We are a sales driven, service focused organization where our HVAC Technicians do more than fix issues. They educate homeowners, perform comprehensive system evaluations, and identify opportunities to improve safety, efficiency, indoor air quality, and overall home comfort. We believe in a value based approach to service. Doing what’s right for the customer naturally drives results, allowing our technicians to build trust, maximize their earning potential, and grow rewarding careers.

Reasons to Join Best Care:

• Hourly plus commission and unlimited earning potential!
• Our top HVAC Techs make over $200K a year, and we can prove it!
• Company sponsored health insurance: Medical, Dental, Vision
• Long term and short term disability and life insurance
• Paid time off and paid holidays!
• Company sponsored 401k retirement plan.
• Company provided truck, fuel card, and cell phone with deploy from home!
• Paid ongoing training, including NATE and manufacturer training.
• Career advancement opportunities with a growing company.
• Fun company events for you and your family. Come be part of the Best Care family!

Responsibilities:

• Troubleshoot, diagnose, and repair residential HVAC systems
• Perform maintenance, tune ups, repairs, and testing on furnaces, air conditioners, heat pumps, ductless mini splits, and indoor air quality equipment.
• Educate homeowners and provide repair and replacement options.
• Present financing options and maintenance plan memberships.
• Ensure systems are operating safely and efficiently.
• Meet and exceed service and revenue goals.
• Deliver an exceptional customer experience that builds trust and generates referrals.
• Partner with customer service and dispatch teams to ensure success.
• Maintain a clean, organized truck and job site.
• Participate in training, meetings, and company events.

Qualifications:

• Three (3)+ years of residential HVAC service experience.
• Experience performing repairs, maintenance, and customer facing service work.
• Strong knowledge of HVAC diagnostics, airflow, refrigeration principles, and electrical troubleshooting
• EPA Certification required. NATE certification a plus.
• Knowledge of local HVAC codes and industry best practices.
• Navigate crawlspaces and attics as needed..
• Commitment to continuous learning and development
• Clean driving record and ability to pass a background check. 
• Excellent verbal and written communication skills
• High integrity and exceptional customer service skills

Ready to grow your career, maximize your earnings, and join a team that truly takes care of its people? Apply today and become part of the Best Care Plumbing, Heating and Air family!

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