Account Manager
City Wide Facility Solutions
Facility Solutions Manager
Are you ready to take ownership of client partnerships and drive performance in facility management?
Join City Wide Facility Solutions as a Facility Solutions Manager and play a key role in making our clients' spaces shine while building your career in a collaborative, growth-focused environment.
What You'll Do:
- Be the go-to expert for multiple client accounts, managing day-to-day operations, retention, and satisfaction.
- Customize service strategies and scheduling that exceed client expectations.
- Negotiate service agreements and pricing for new contracts and add-on solutions.
- Oversee contractor relationships, ensuring compliance, quality, and clear communication on performance.
- Conduct site walkthroughs to verify standards, resolve issues, and champion excellence.
- Partner with Night Managers and the Director of Operations to execute and enhance service delivery.
- Track service activities, supplies, and client feedback in our advanced CRM and planning tools.
- Respond quickly to client concerns, troubleshooting and resolving issues with urgency.
- Monitor and manage staffing and resource needs to maintain outstanding service.
Why City Wide:
- Competitive salary, benefits, and growth potential.
- Dynamic, supportive team culture focused on excellence and client impact.
- Opportunities for advancement and professional development.
- Make a real difference for clients, contractors, and your career.
Ready to drive performance and make an impact? Apply now!
City Wide Facility SolutionsVacancy posted 18 hours ago
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