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Account Manager

City Wide Facility Solutions

Facility Solutions Manager

Are you ready to take ownership of client partnerships and drive performance in facility management?

Join City Wide Facility Solutions as a Facility Solutions Manager and play a key role in making our clients' spaces shine while building your career in a collaborative, growth-focused environment.

What You'll Do:

  • Be the go-to expert for multiple client accounts, managing day-to-day operations, retention, and satisfaction.
  • Customize service strategies and scheduling that exceed client expectations.
  • Negotiate service agreements and pricing for new contracts and add-on solutions.
  • Oversee contractor relationships, ensuring compliance, quality, and clear communication on performance.
  • Conduct site walkthroughs to verify standards, resolve issues, and champion excellence.
  • Partner with Night Managers and the Director of Operations to execute and enhance service delivery.
  • Track service activities, supplies, and client feedback in our advanced CRM and planning tools.
  • Respond quickly to client concerns, troubleshooting and resolving issues with urgency.
  • Monitor and manage staffing and resource needs to maintain outstanding service.

Why City Wide:

  • Competitive salary, benefits, and growth potential.
  • Dynamic, supportive team culture focused on excellence and client impact.
  • Opportunities for advancement and professional development.
  • Make a real difference for clients, contractors, and your career.

Ready to drive performance and make an impact? Apply now!

City Wide Facility Solutions
Vacancy posted 18 hours ago
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