Repair Technician

Repair Technician

Cognizant is a large IT consulting firm that uses modern technologies to transform a variety of business operations. Our Hardware Operations team is seeking a new Repair Technician to assist with building, testing, deploying and maintaining imagery hardware and sensors used on different platforms. Hardware Operations is a part of a high-profile client project that provides interactive panoramas from positions along many streets in the world. It comes under the purview of Geo Data Operations (GDO). Please note that this role is fully onsite in Palo Alto. Only local candidates will be considered.

Role Responsibilities

• The employee will have an overview of global repairs, and will be responsible for refurbishing and redeploying custom hardware for the customer platforms
• Ensure that the disks are ingested in all of the repair centers and maintained. Coordinate with the logistics/ data operation workflow teams.
• Implement operational policies and procedures for refurbishment/repair activities. The Support Engineer must sync with the Tech Lead Repair center to document/publish/replicate the technical details for future cases
• Ensure effective and safe use of all repair center equipment
• Implement and lead all aspects of security operations for all of the repair center locations.
• Maintain documentation and keep accurate records of repair center activities.
• Maintain the Repair Center efficiency by supervising workload of functional areas; identify peak and slack periods. Ensure a smooth repair center workflow dynamic by forecasting headcount availability and work capacity for individual locations.

Desired Skills & Experience

• A high school diploma or equivalent is required; Bachelor's Degree is preferred
• 1-3 years of experience in various testing techniques
• Familiarity with various testing techniques and great hardware troubleshooting skills
• Hardware troubleshooting, installation and warehouse management
• Familiarity with vehicle parts, computer parts, camera parts, PCB etc

The hourly rate for this position is between $21.63 $25.24 per hour, depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.