Mental Health Program Manager - Mid City

Program Manager – Interim Housing

Alcott, a leading nonprofit agency dedicated to providing vital mental health and supportive housing services to low-income adults across Los Angeles County, is seeking a driven and experienced Program Manager – Interim Housing to lead operations at our Mid City location. If you are an experienced leader with a background in social services or housing programs, strong supervisory skills, and a passion for delivering high-quality, client-centered care in a structured residential environment, this is your opportunity to make a direct impact. Join us in supporting individuals transitioning from incarceration or homelessness and help drive meaningful, recovery-oriented outcomes.

Key Details

Job Title: Program Manager – Interim Housing

Department: Interim Housing

Reports To: Director of Interim Housing

FLSA Status: Exempt

Work Setting: On-Site (Mid City, Los Angeles, CA)

Schedule: Full-Time, Monday through Friday (with rotating on-call responsibilities)

Salary Range: $72,500 – $77,500 annually, DOE

What You'll Do: The Impact You'll Make

As the Program Manager – Interim Housing, you will oversee daily program operations, supervise staff, and ensure the delivery of safe, structured, and high-quality services aligned with Alcott's mission and harm reduction philosophy.

Program Leadership and Staff Supervision

• Lead and supervise assigned staff, providing coaching, guidance, and performance evaluations

• Maintain a structured and supportive residential environment through consistent oversight and delegation

• Facilitate staff meetings, case consultations, and ongoing training

• Partner with the Clinical Supervisor to support complex cases and promote trauma-informed care

• Develop and manage 24-hour staffing schedules to ensure appropriate coverage

Program Operations and Compliance

• Oversee intakes, service planning, and continuity of care across programs and partner agencies

• Ensure compliance with contractual, funding, and program performance standards

• Maintain accurate and timely client documentation and conduct regular audits

• Support budget oversight and submission of required program reports

• Participate in on-call rotation to provide after-hours guidance and support

Facility Oversight and Safety

• Conduct routine inspections to ensure safety, cleanliness, and compliance with standards

• Oversee emergency preparedness procedures, safety drills, and incident reporting

• Maintain a structured environment that supports client stabilization and recovery

Client Engagement and Service Coordination

• Support client-centered programming including life skills, wellness activities, and community integration

• Coordinate services with internal departments and external partners

• Promote dignity, harm reduction, and recovery-oriented practices in all program activities

What You'll Bring: Your Qualifications

Education and Experience

• Bachelor's degree in Social Work, Psychology, Human Services, or related field, or equivalent experience (minimum four years)

• Minimum of two (2) years of supervisory experience in social services, housing, or behavioral health programs

• Experience working with individuals with mental health and substance use challenges

• Strong knowledge of community resources and service coordination

• Experience with DHS or county-funded programs is a plus

• Master's degree in a related field is preferred

• Bilingual in Spanish and English is a plus

Skills and Abilities

• Strong leadership, organizational, and problem-solving skills

• Excellent written and verbal communication abilities

• Ability to manage crises and maintain professionalism in high-pressure situations

• Ability to manage multiple priorities and ensure program compliance

• Proficiency in documentation, reporting, and data tracking systems

Requirements

• Must successfully pass Live Scan fingerprint clearance and background check

• Valid California Driver's License, clean driving record, and insurability

Why Join Alcott?

Alcott is a compassionate, mission-driven organization making a real difference in the lives of vulnerable Angelenos. When you join our team, you become part of a community committed to stability, recovery, and social justice.

• Meaningful Work: Help clients achieve recovery, stability, and independence

• Supportive Team: Work alongside professionals who value empathy, integrity, and collaboration

• Outstanding Benefits: Enjoy 100% employer-paid Medical, Vision and Dental coverage (employee only, with family and PPO options available at an additional cost), a 403(b) retirement plan with a 6% employer match, and paid vacation and sick time

• Professional Growth: Ongoing training and development opportunities

Alcott is an Equal Opportunity Employer and supports the Americans with Disabilities Act. We adhere to the Fair Chance to Compete for Jobs Act of 2019.