PSH- Permanent Supportive Housing - Supervisor

Job Description

Job Description

Working at TASC: At TASC (Treatment Alternatives for Safe Communities) our mission is to build a healthier, safer, more just society. Since 1976, we have been guided by the belief that every individual holds the potential for positive change. We advocate, support, and most importantly, empower people to break barriers, find recovery, and reshape their destinies. Through the use of SPECIALIZED CASE MANAGEMENT™, we create a world where recovery, justice and empathy lead to thriving communities. Our foundation is anchored at the intersection of behavioral health and the criminal legal system. Today TASC also operates at the forefront of transformative solutions. We are a social impact organization that embodies a future where health, safety and justice is synonymous with hope. We are TASC!

We are currently looking for full-time – Supervisor
Starting at $51,000 - $56,000 contingent upon experience, education, etc.

POSITION SUMMARY: Through the Permanent Supportive Housing program, TASC assists individuals who have substance use disorders or serious mental illness in securing and maintaining stable, affordable housing. Participants receive TASC’s Specialized Case Management™ and access to a network of community services that promote recovery, stability, and independence. By combining safe housing with personalized support, TASC helps individuals build the skills and connections needed to thrive in their communities.

The Supervisor is responsible for providing clinical supervision of daily program operations and reports directly to the Administrator. This position is charged with ensuring that all clients receive individualized, continuous care rooted in evidence-based clinical practices, including substance use disorder treatment, AODA (Alcohol and Other Drug Abuse) counseling, and recovery-oriented support services. The Supervisor will ensure the effective implementation of clinical protocols and quality standards while also leading staff training, supervision, and performance evaluation. This role manages a multidisciplinary team consisting of Case Managers, Peer Support Specialists, and a Network Housing Developer and oversees the coordination of services across an expansive geographic region.

• Supervise the day-to-day activities of staff. Manage and provide clinical oversight for staff productivity, as well as all clients and program-related services.
• Monitor staff case load progress, conduct file reviews for complete and accurate client records, review all program enrollment/exits, housing stabilization plans, advocacy, etc.
• Prepare, interpret, and present reports to the Administrator in accordance with established timeframes as requested; serves as a direct liaison to the Administrator for program-related needs and operational issues
• Maintain program information and technology affecting functional area(s) to increase program effectiveness and ensure compliance
• Ensure that confidential information relating to the organization, its staff, and clients is kept confidential.
• Submit monthly data reports to the Administrator
• Serve as liaison in identifying housing opportunities and maintaining relationships with landlords and housing service providers
• Participate in community-based meetings with local housing-based resource providers
• Align staff performance with contract standards, coach and mentor supervisors, implement corrective actions, and promote ongoing program improvements.
• Monitor and manage data, complete monthly reports to ensure the goals and objectives are being met.
• Develop and sustain working relationships with partner agencies, funders, external stakeholders, and government officials at the state, local, and municipal levels; serve as the agency’s representative on relevant task forces and initiatives supporting division programs
• Familiarity with Illinois housing policies, HUD guidelines, and tenant rights, particularly as they relate to justice-impacted populations, is a plus.
• Skilled in navigating challenging situations involving mental health, housing instability, safety concerns, and conflict resolution with landlords and clients.
• Excellent interpersonal skills, able to work appropriately with staff, peers, management, and clients. Proficient in Microsoft Office Suite and other software applications
• Effective oral and written communication skills
• Ability to effectively work as part of a professional team
• Individuals with justice-involved backgrounds or other lived experiences are welcomed and encouraged to apply.

Our benefits package includes:

• Medical/Dental/Vision/Life Insurance and Flexible Spending
• Paid Leave - Short-term Disability (STD)
• Paid Time Off/Sick Time/ Floating Holiday
• Tuition Reimbursement
• 403 B (retirement plan)

If you are interested in this position, please visit the TASC website at and submit your application online.

TASC is an Equal Opportunity Employer and a Drug-Free workplace. The agency does not discriminate based on race, color, religion, sex, national origin, age, disability, veteran or military status, or any other protected status in accordance with federal and state law.