Customer Experience & Service Operations Manager
US Foods
US Foods in Wilmington, DE seeks a Customer Contact Supervisor to lead a team of associates, monitor KPIs, and ensure high-quality service. You will recruit, coach, and develop staff while collaborating with Sales, Replenishment, Pricing, and Operations to resolve issues and support growth. Occasional travel (up to 10%) and an annual incentive plan are included. The role emphasizes strong leadership, process improvement, and data-driven decision making to elevate customer experience and loyalty. #J-18808-Ljbffr US Foods
Vacancy posted 5 days ago
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