AI Training Specialist 4

Responsibilities Develop and own high‑quality skilling content — courses, workshops, facilitator guides, job aids, templates, and reusable assets — that help diverse audiences adopt Microsoft 365 Copilot, understand agent scenarios, and build practical skills in Copilot Studio. Produce engaging instructional video content — from concept and scripting through recording, editing, and publishing — including tutorials, demos, microlearning, and on-demand learning series that scale skilling reach across partners and clients. Advise partners and clients on responsible AI adoption, including change management strategies, AI policy development, and governance frameworks that help organizations deploy Copilot and agents safely, ethically, and sustainably. Lead the design and delivery of skilling strategies, workshops, and learning pathways centered on Microsoft 365 Copilot, agents, and Copilot Studio. Bring deep nonprofit expertise to every engagement — tailoring content, examples, and guidance to the realities of nonprofit operations, funding constraints, capacity limits, and mission-focused outcomes. Incorporate complementary Microsoft technologies — such as Azure, Power Platform, Dynamics, Security, Fabric, and Purview — into skilling plans when they strengthen the overall learning journey and customer outcomes. Partner with internal teams and external stakeholders (e.g., NGOs, nonprofits, skilling partners, and global organizations) to assess learning needs and deliver impactful, content-rich skilling programs. Track learner engagement, content performance, feedback, and outcomes to continuously improve offerings and increase adoption. Stay current with Microsoft 365 Copilot, agent, and Copilot Studio advancements — as well as the evolving landscape of AI policy and governance — and integrate relevant new capabilities and best practices into learning content. Train and enable skilling partners through a train‑the‑trainer model, equipping them with ready-to-use content and video assets to extend reach, scale delivery, and maintain quality. Support cohorts of nonprofits as part of the Changemaker program, helping participants build skills, navigate change, adopt new tools responsibly, and apply learning to mission-focused outcomes. Support strategic in‑person events that advance skilling, customer engagement, and community building. Skills and Requirements Microsoft certifications or applied skills in Microsoft 365, Copilot, Copilot Studio, Azure, Power Platform, and/or Security are a plus. Hands‑on experience with video production tools and learning content platforms (e.g., LMS, authoring tools). Demonstrated experience creating instructional video — scripting, recording, and editing — with a portfolio or examples of published learning content. Familiarity with AI governance frameworks, responsible AI principles, and organizational change methodologies. Deep knowledge of the nonprofit sector — how nonprofits operate, fund programs, manage capacity, and measure mission impact. Familiarity with adult learning principles and instructional design. Strong expertise in Microsoft 365 Copilot, agent use cases, and Copilot Studio for productivity, automation, and modern work scenarios. Must be fluent in English. Proficiency in French and/or German is a plus. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy. #J-18808-Ljbffr Insight Global