Residence Inn Cleveland Downtown - Sales Coordinator

Sales Coordinator

Must have previous hotel front desk or sales experience. Must have open availability, including occasional weekends as needed.

Join Our Team as a Sales Coordinator! Ready to be the heartbeat of our Sales Team? As our Sales Coordinator, you'll be the glue that keeps everything together! Imagine teaming up with our energetic Director of Sales, savvy Sales Managers, and creative Catering Manager while conquering a variety of administrative tasks. You'll be the master communicator, making sure every guest and hotel interaction feels seamless, the sales engine runs smoothly, and every small group event gets your special touch. If you love a fast-paced environment where your organizational superpowers and people skills shine, this is the role for you!

KEY SKILLS/RESPONSIBILITIES

• Filing Wizardry: Tame the paperwork jungle by expertly managing sales files, contracts, and client communications. Your superpower? Keeping records flawless and data entry sharp, while making sure every vital document lands in the right handsfast and efficiently!
• Master of Connections: Be the communications maestro! Bridge teams and clients with ease, ensuring everyone is in sync. Whether it's collaborating internally or swooping in with quick solutions for clients, your words make things happen.
• Guest Happiness Hero: Greet every client and team member with a friendly, professional touch. Seamlessly coordinate small group sales and elevate meetings to memorable experiencesall while thriving where the action is!
• Schedule Superstar: Keep the momentum rolling by showing up ready to shineon regular days, weekends, or even holidays! Your flexible approach guarantees the hotel's needs are always covered with Aimbridge Hospitality flair.
• Goal Getter Extraordinaire: Know the targets and play your part in smashing them! You're tuned in to departmental goals and take pride in helping the sales process achieveand exceedevery milestone.

EDUCATION & EXPERIENCE

• High school diploma or equivalent required; college coursework in business, hospitality, or a related field preferred.
• Experience in a hotel sales or administrative role preferred.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, dental, and vision coverage
• Short-term and long-term disability income
• Term life and AD&D insurance
• Paid time off
• Employee assistance program
• 401k retirement plan

PROPERTY INFORMATION:

Located in the center of downtown Cleveland, this hotel is only a 5-minute walk to Rocket Mortgage Arena. The hotel features a gym, business center and suites with full kitchens. Every suite at the Residence Inn Cleveland is furnished with a work desk and seating area. Each kitchen includes a refrigerator, stove and dishwasher. Cable TV and in-room movies are also featured. The Downtown Cleveland Residence Inn provides guests with a buffet breakfast in the morning. Concierge services and free Wi-Fi are also offered. Cleveland State University and the Cleveland Convention Center are a 10-minute walk from the Residence Inn Cleveland Hotel. The Rock and Roll Hall of Fame and Museum is only a 5-minute drive from the hotel.