Hotel Food & Beverage Supervisor
Hyatt House
Job Description
Job Description
What Makes a McKibbon Hotel Food & Beverage Supervisor?
As a key member of the hotel's restaurant team, the Food & Beverage Supervisor is accountable for the food and beverage outlet and meeting space. While the focus is to guide the operation of the food and beverage outlets. The Food & Beverage Supervisor is committed to guest satisfaction and providing a great experience for all guests.
A Day in the Life:
• You will move throughout the facility and monitor the action of food prep and serving areas to ensure that associates are meeting food and beverage quality, brand, and service standards.
• You will control the elements that determine profit and loss of the Food and Beverage operations.
• You will work with the hotels’ sales team to ensure that all meeting spaces are properly supplied and maintained.
• You will coordinate with the corporate team in the planning of meals and menus.
• You will work with the Restaurant Manager on administrative duties, including tracking expenses, maintaining profitability, and invoice input.
• You will be responsible for maintaining the inventory of the Food and Beverage Department, like budgeting, food costs, coding invoices, etc.
• Actively involved in kitchen and department head meetings
• Handles scheduling for Food and Beverage Department
• Participates in weekly BEO meetings overseeing; will be responsible for execution of all banquets from culinary, set-up, execution and staffing.
• Training development of both Front and Back of House associates with emphasis on food presentation, preparation methods, guest service and overall quality of product
Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.
Required Experience
• An associate or bachelor’s degree is preferred
• 3 years’ minimum experience in a beverage/food outlet
• Previous experience in a supervisor or managerial position is a plus
• Experience working at a hotel establishment (highly desired)
• The ability to implement the established menu and service standards
• The ability and drive to personify our culture in every interaction with guests and associates
• The ability to perform initial and ongoing training of associates
• The ability to deliver on the quality of service that guests deserve and expect
• Brand Experience Preferred
• The creativity to enhance sales in the lounge and food outlets
• Understanding of safe work practices and initiatives to reduce or eliminate accident
• Self-motivated, detail oriented and well organized with creative flair.
• The ability to create a fun and supportive working environment
• The ability and drive to personify our culture in every interaction with guests and associates
Ideal Skills & Qualities:
• The ability to communicate in a friendly manner with guests
• The ability to create a fun and supportive working environment
• Keeping up-to-date with local events and tailoring Food and Beverage operations to enhance guests’ experience in the local community
Perks & Benefits Beyond the Basics:
We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:
Benefits: Full Time Associates:
Comprehensive benefits package including medical, dental, and vision
Life insurance
Pet Insurance
Short and long-term disability
Paid time off and holidays
Tuition assistance
Financial & Occupational Wellness: All Associates
Competitive Compensation with incentives (incentives vary by position)
401K Savings Plan, 50% matching up to 10% of compensation
Associate referral program
Brand and company training classes, workshops and conferences for career growth and development (varies by position)
Personal Wellness: All Associates
Fundraising matching funds program
Team volunteer opportunities
24/7 chaplain services
Exclusive hotel rate discounts
Any state specific holiday, vacation or benefit requirements will apply.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.
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