Integration Technician III

Join Our Mission-Driven Team

Advance your career with us and be part of a team delivering critical telecommunications and recovery solutions. At InfraServices, we're more than a services provider we're innovators, problem-solvers, and collaborators. Our culture is built on a foundation of safety first, guided by a customer-focused philosophy, and defined by excellence and integrity.

Here, every voice is heard, fresh ideas are celebrated, and exceptional talent is valued. We're committed to building an employee experience rooted in trust, respect, continuous learning, and growth opportunities. Whether you're building cutting-edge infrastructure, supporting field operations, or driving business development, you'll play a vital role in upholding our core values and delivering on our business objectives.

Job Summary

The Integration Technician III serves as the senior-level field technician responsible for leading and executing advanced installation, repair, modification, optimization, and acceptance testing of wireless and electrical equipment across complex network environments. This role requires advanced technical knowledge, strong leadership, and the ability to ensure work is completed safely, on time, and to quality standards. The position plays a key role in training team members, coordinating integration activities, and ensuring compliance with all safety and regulatory requirements.

Essential Duties and Responsibilities

• Lead and execute complex cell site deployments, performing advanced installation, commissioning, and integration of wireless and electrical equipment across multiple technologies, bands, and vendors with minimal supervision
• Serve as a trusted resource in the isolation, diagnosis, and resolution of complex hardware, software, transport, and air interface malfunctions using advanced test equipment, OEM tools, and performance data analysis
• Independently load, customize, validate, and optimize customer software, scripts, and configurations using specialty programs to ensure full network functionality and customer acceptance
• Proactively identify, troubleshoot, and resolve advanced cellular, transport, and performance issues, including those impacting network stability, capacity, and quality, providing root cause analysis when required
• Perform and oversee comprehensive call testing, alarm testing, and system validation activities, ensuring sites meet or exceed customer and quality standards
• Install, configure, and verify cellular equipment and supporting components at ground level, ensuring strict compliance with engineering specifications, manufacturer requirements, and industry best practices
• Model safe behavior on-site and ensure crew participation in all safety protocols, meetings, and briefings
• Complete required documentation accurately, including daily reports, quality checklists, and site photos
• Maintain and organize tools, equipment, and vehicles
• Maintain a clean and organized job site, ensuring all tools, materials, and waste are properly handled and disposed of
• Assist the foreman in training, mentoring, and supporting less experienced team members in both technical skills and safety practices
• Travel regularly to job sites, which may include overnight stays
• Other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.

Education

High school diploma, general education degree (G.E.D.), or related trade school education

Experience

Three to five years of progressive experience in the wireless telecommunications industry

Experience overseeing crews and supporting field operations

Proven ability to complete complex integration work independently and guide others

Must have or obtain and maintain OSHA 30 Construction Training Card

Must have or obtain and maintain First Aid and CPR Certification

Must have or obtain and maintain Competent Rigging and Hoisting Certification

Other relevant certifications may be required per the scope of work being performed (i.e. NWSA Certification, Hazcom Certification, Blood Born Pathogen Certification, RF Safety Certification etc.)

Must have or obtain RF Radiation Safety & Awareness certification

Technical Skills

Computer and Microsoft Office proficiency

Advanced mathematical skills and calculation ability

Advanced knowledge of cell site service monitors, RF test equipment, and T1 test equipment

Proficient in reading and interpreting radio frequency data sheets

Proficient in the use of hand and power tools

Competence with GPS, test equipment, and site audit tools

Soft Skills

Strong leadership and decision-making skills

Follows safety protocols and installation procedures with accuracy and care, and requires others to do the same

Excellent communication and interpersonal skills

Works effectively with crew members and foreman; supports a positive and collaborative work environment

Ability to manage time and resources efficiently

Ability to think analytically and solve complex problems

Maintains awareness of surroundings and safety risks while working at heights and with heavy equipment

Encourages continuous improvement and identifies areas for process enhancement

Physical Requirements

Must be able to pass pre-employment screening that includes background and drug testing

Must have a valid driver's license and a driving record that meets Company requirements

Ability to lift, carry, push, and pull up to 75 pounds regularly

Ability to stoop, kneel, crouch, crawl, reach, and grasp materials and tools with both hands

Ability to work long hours in outdoor environments, including extreme weather conditions such as heat, cold, rain, wind, or snow

Ability to stand, walk, and perform physically demanding tasks for extended periods of time

Ability to wear the required personal protective equipment (PPE), including hard hat, safety glasses, and gloves

Ability to work in various settings with moderate to loud noise levels

Ability to work long and unpredictable hours

Ability to travel up to 50% of the time, including short notice travel. Travel includes local site travel or national travel depending on business needs

$20 - $30 an hour

Employee Benefits

At InfraServices, taking care of our people is a top priority. That's why we've built a strong benefits program designed to support you and your family, giving you the security you deserve. We know benefits are an essential part of your overall compensation, and we're committed to offering a competitive package that reflects the value you bring. Below is a quick look at what we offer.

Medical, Dental, & Vision Benefits: We've got your health covered. Short- & Long-Term Disability Benefits: Protection when you need it most. Company Paid Basic Life Insurance: Additional voluntary benefits are available. Voluntary Accident, Critical Illness, and Hospital Indemnity Plans: Added security for you and your loved ones. Flexible Spending Accounts: Manage your finances with flexibility. Employee Assistance Program (EAP): Support when life throws challenges your way. Wellness Program: Resources and programs designed to support your overall health and well-being. 401(K) with Company match: Building your financial future with us. Paid Time Off, Paid Sick Time, & Company Holidays: Achieving that work-life balance. Paid Parental & Paid Maternity Leave: Supporting your family is our priority. Military Differential Pay: Income protection for employees serving in the military. Employee Referral Program: Share the opportunities and reap the rewards. Company Discount Program: Enjoy savings on everyday expenses. Legal Assistance: Affordable legal support for employees.

Disclaimer: All job requirements are subject to possible revision to reflect changes in the position requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.