HR Communications Specialist - Requisition #553852

GENERAL SUMMARY The Team Member Communications and Talent Marketing Specialist supports the People Experience and Talent team by developing clear, engaging communications that strengthen the Team Member experience and elevate Pechanga Resort Casino's visibility as an employer. This role serves as a central resource for drafting, coordinating, reviewing, and routing Team Member communications through the appropriate approval process while helping ensure messaging is timely, consistent, audience-focused, and aligned with organizational priorities. The Specialist also plays an important role in strengthening Pechanga's talent attraction efforts. This position develops and maintains candidate-facing content across the Careers site, LinkedIn, recruiting campaigns, hiring events, and other talent marketing channels. Working closely with Talent Acquisition, HR partners, operational leaders, and other stakeholders, the Specialist helps bring the Team Member experience to life for current and prospective Team Members and continuously looks for ways to improve how Pechanga communicates career opportunities. FOUR DIAMOND SERVICE AGREEMENT All Team Members will display a Four Diamond commitment to Guest Service through the delivery and maintenance of the Quality Standards established by Pechanga Resort Casino (PRC). KEY RESPONSIBILITIES Draft, edit, coordinate, and prepare Team Member communications across multiple channels, ensuring messages are clear, accurate, engaging, and appropriate for the intended audience. Manage the communication review and approval process by gathering stakeholder input, incorporating feedback, tracking revisions, and moving materials efficiently from draft through final approval and publication. Partner with People Experience and Talent leaders, HR partners, and business stakeholders to understand communication needs and translate complex or detailed information into accessible Team Member messaging. Develop communication plans and supporting content for Team Member programs, initiatives, events, benefits communications, organizational updates, recognition efforts, and other employee-focused activities. Maintain a consistent voice, tone, and quality across Team Member communications while adapting messaging appropriately for different audiences, channels, and business needs. Partner closely with the Team Member Experience team to ensure TM events are promoted and that the events are filmed to be used in promotional content for PRC employment branding opportunities. Partner closely with Talent Acquisition to strengthen Pechanga's talent marketing strategy and improve how career opportunities and the Team Member experience are presented to prospective candidates. Develop compelling recruiting and employer-brand content for job campaigns, hiring events, hard-to-fill positions, recruitment initiatives, and other talent attraction efforts. Maintain and continuously improve the Pechanga Careers site, including refreshing content, coordinating updates, reviewing candidate-facing messaging, and helping ensure the site effectively communicates career opportunities and the Team Member experience. Develop and maintain Team Member- and career-focused content for LinkedIn and other approved recruiting channels to increase awareness, candidate engagement, and visibility of employment opportunities. Identify Team Member stories, career journeys, workplace experiences, events, and other content opportunities that can authentically demonstrate what it is like to work at Pechanga. Collaborate with recruiters and business leaders to understand talent needs and develop targeted messaging that supports priority hiring areas and candidate audiences. Review job- and career-related content for clarity, consistency, candidate appeal, inclusive language, and alignment with Pechanga's employment brand. Maintain communication and content calendars to coordinate planned Team Member communications, recruiting campaigns, Careers-site updates, LinkedIn content, and key People Experience and Talent initiatives. Coordinate multiple communication and marketing projects simultaneously while responding effectively to changing priorities and time-sensitive business needs. Track available engagement, content, campaign, or channel performance information and use insights to recommend improvements to future Team Member communications and talent marketing efforts. Monitor employer-branding, recruiting marketing, communications, and digital-content practices and recommend practical opportunities to improve Pechanga's approach. Build strong working relationships with stakeholders across the organization and serve as a trusted communications partner who listens carefully, asks thoughtful questions, and provides sound recommendations. Maintain organized project files, approved communications, content assets, calendars, and supporting documentation. Create a collaborative relationship with our marketing communication team, ensuring that correct brand guidelines are followed. Perform other duties as assigned. ACCOUNTABILITY The Team Member Communications and Talent Marketing Specialist is responsible for producing accurate, professional, audience-focused communications and for helping protect the consistency and credibility of Team Member and candidate-facing messaging. The incumbent is expected to exercise sound judgment when handling sensitive or time-sensitive information, follow established review and approval processes, protect the assets of Pechanga Resort Casino, and maintain a positive and professional work environment. QUALIFICATIONS AND GUIDELINES EDUCATION/EXPERIENCE/TRAINING Professional experience in communications, marketing, public relations, employer branding, talent marketing, Human Resources communications, content development, or a closely related field is preferred. A bachelor’s degree in Communications, Marketing, Journalism, Public Relations, Human Resources, or a related discipline is preferred; relevant professional experience and demonstrated ability may be considered in place of formal education. Demonstrated experience developing written communications for multiple audiences and channels is strongly preferred. Experience supporting employee or internal communications, recruiting marketing, employer branding, social media, website content, or Careers-site content is highly desirable. Experience working with multiple stakeholders and coordinating content through review and approval processes is preferred. COMMUNICATION SKILLS Ability to write clear, concise, engaging, and professional communications for Team Members, candidates, leaders, and other audiences. Ability to adjust voice, tone, format, and level of detail based on the communication objective and audience. Ability to review and edit content for clarity, grammar, consistency, inclusivity, accuracy, and overall effectiveness. Ability to gather information from stakeholders, identify key messages, ask clarifying questions, incorporate feedback, and translate business or HR information into communications that are easy to understand. Ability to communicate effectively and professionally with individuals and groups at different levels of the organization. MATHEMATICAL SKILLS Ability to work with basic numerical information and interpret common communication, recruiting, website, social media, or campaign performance measures. Ability to organize and communicate basic data, percentages, trends, and results accurately. REASONING ABILITY Ability to define communication or marketing needs, gather relevant information, identify key audiences and messages, evaluate alternatives, and recommend effective approaches. Ability to manage several concrete variables and competing priorities while maintaining accuracy and meeting deadlines. Ability to anticipate how messages may be received by different audiences, recognize potential communication risks, and exercise sound judgment regarding content, timing, channels, and stakeholder approvals. CERTIFICATES, LICENSES, REGISTRATIONS Must qualify to obtain and maintain the gaming license required for the position. SKILLS/ABILITIES Excellent writing, editing, proofreading, and verbal communication skills. Strong understanding of audience-focused communication and the ability to make complex information clear and engaging. Strong interpersonal skills and ability to develop effective working relationships with HR partners, recruiters, leaders, and other stakeholders. Strong organizational and project coordination skills with careful attention to detail. Ability to manage multiple communication requests, campaigns, content deadlines, and stakeholder approvals simultaneously. Ability to develop content appropriate for internal communications, Careers websites, LinkedIn, recruiting campaigns, hiring events, and other digital channels. Working knowledge of talent attraction, employer branding, candidate experience, or recruitment marketing concepts. Ability to maintain website and digital content and quickly learn applicable content-management platforms and communication tools. Ability to use sound judgment when communicating sensitive, confidential, or time-sensitive information. Strong commitment to inclusive communication and creating content that is welcoming and accessible to a broad range of Team Members and candidates. Ability to work independently while collaborating closely with stakeholders and incorporating feedback. Ability to evaluate communication and marketing results and recommend practical improvements. Strong attention to brand consistency, message quality, accuracy, and detail. COMPETENCIES Writing - Communicates information and ideas clearly in writing, tailoring messages to the needs of Team Members, candidates, leaders, and other audiences. Active Listening - Gives full attention to stakeholders, understands communication needs, asks appropriate questions, and accurately incorporates information and feedback. Social Perceptiveness - Recognizes audience reactions and perspectives and considers how messages may be understood or experienced by different groups. Coordination - Organizes communication activities, stakeholder input, approvals, publishing schedules, and related work to ensure effective execution. Time Management - Prioritizes planned and time-sensitive work, manages competing deadlines, and uses time effectively across multiple communication and marketing projects. Judgment and Decision Making - Considers the potential impact of communication choices and uses sound judgment regarding messaging, channels, timing, approvals, and escalation. Persuasion - Develops compelling, authentic messaging that builds interest and engagement among prospective candidates and encourages participation among Team Members. Complex Problem Solving - Identifies communication and talent-marketing challenges, evaluates relevant information, and develops practical solutions that improve candidate visibility, engagement, and the overall effectiveness of Pechanga's communications. Learning & Development, Temecula, CA 92592 #J-18808-Ljbffr Infor (old)