Front Office Manager
Rainmaker Team LLC
Front Office ManagerLocation: 8927 Lakota Dr. W, West Chester, OH, 45069 Position Type: Full-TimeAbout Us At avid hotels, we champion everyday travel done right. We focus on getting the essentials right every time—delivering a high-energy environment, seamless service, and a sound sleep for our guests. We are seeking a dynamic, guest-focused Front Office Manager to lead our front desk team, manage daily hospitality operations, and champion our commitment to fast, friendly, and reliable service.Key ResponsibilitiesTeam Leadership & Development: Hire, train, schedule, and mentor front desk staff to deliver exceptional guest experiences aligned with IHG and avid brand standards.Daily Operations: Oversee all front office functions including check-in/check-out procedures, guest requests, reservation management, and night audit operations.Guest Satisfaction: Resolve guest issues promptly and proactively with a warm, solution-oriented approach; monitor and elevate guest satisfaction scores.Revenue & Inventory Management: Collaborate with the General Manager on rate optimization, inventory control, and room occupancy targets.Financial Accountability: Manage daily front desk cash handling, room charges, end-of-day balance reviews, and guest billing precision.Cross-Department Collaboration: Work closely with housekeeping and maintenance teams to ensure swift room turnarounds and flawless property upkeep.Qualifications & Requirements2+ years of front desk experience in hospitality, with previous leadership or supervisory experience preferred.Experience with IHG systems (Opera PMS/PMS Cloud) is a major plus.Strong leadership, communication, and interpersonal skills with a passion for guest service.High operational adaptability, detail orientation, and problem-solving abilities.Flexibility to work varied shifts, including weekends, holidays, and evening shifts as operational needs arise.Benefits & PerksCompetitive salary based on experience.Paid time off (PTO) and holiday pay.Employee hotel discounts across IHG properties worldwide.Professional development and advancement opportunities.
- ...Drury Hotels - 2265 East Sharon Road - Responsibilities: Supervise front desk and guest service team; Train guest service team members; Provide courteous, efficient guest service; Respond to inquiries and complaints with +1 service attitude; Perform duties of guest service...SuggestedNight shift
Drury Hotels
Sharonville, OH1 day ago $45k
...At Embassy Suites Blue Ash, we're searching for an attentive and inspiring Front Office Manager who will lead our front desk team to deliver exceptional guest experiences. You'll have the opportunity to shape the first impression for each guest, ensuring every moment...SuggestedAfternoon shiftRolling Hills Hospitality
Blue Ash, OH1 day ago$57.5k - $62.5k
...Global Hospitality is a leading hospitality management company with a portfolio of more than 20... ...and facilities services. With corporate offices in Boston, The Woodlands, Texas, and... ...motivated, customer focused leader to join our Front Office team as Front Office Manager. The...SuggestedDaily paidWork at officeFlexible hoursNight shiftBENCHMARK
Cincinnati, OH1 day ago- ...Pyramid Global Hospitality is seeking a Front Office Manager for The Phelps at the heart of Cincinnati to lead a talented team and deliver exceptional guest service. You will guide front desk operations, supervise daily tasks, and drive guest satisfaction across a busy...SuggestedFlexible hoursNight shift
BENCHMARK
Cincinnati, OH1 day ago $17 - $19 per hour
...We’re looking for an enthusiastic hotel front desk leader with two years of prior experience to ensure every guest at our hotel has an exceptional stay with us. You will lead operations at the front desk, act as the first point of contact for guests, and cultivate staff...SuggestedFull timeFlexible hoursHampton Inn & Suites Cincinnati/Kenwood
Cincinnati, OH4 days ago- ...Hampton Inn & Suites in Cincinnati is seeking a Front Office Manager to lead our front desk team and ensure guests enjoy an exceptional stay. You will mentor staff, partner with leadership, and drive service excellence. This full-time role offers competitive pay, benefits...Full timeFlexible hours
Rolling Hills Hospitality
Cincinnati, OH1 day ago - ...Embassy Suites Blue Ash is seeking an experienced and guest-focused Front Office Manager to lead our front desk operations. As the face of the hotel, our front office team sets the tone for every stay, from arrival through our complimentary evening reception and cooked...Afternoon shift
WizeHire
Blue Ash, OH2 days ago $17 - $19 per hour
...Front Office ManagerJoin us at Rolling Hills Hospitality, where you'll step into a meaningful leadership role as our Front Office Manager. Here, you'll have the chance to lead front desk operations, ensuring guests experience exceptional stays, and play a pivotal role...Full timeFlexible hoursRolling Hills Hospitality
Cincinnati, OH4 days ago$45k - $50k
...At Embassy Suites Blue Ash, we're excited to welcome a Front Office Manager who is passionate about hospitality and ready to lead our front desk team to new heights. You’ll have the unique opportunity to shape first impressions and ensure that every guest's experience...Afternoon shiftEmbassy Suites Blue Ash
Blue Ash, OH4 days ago$17 - $19 per hour
...Description Join us at Hampton Inn & Suites, where your leadership as a Front Office Manager isn't just a role-it's a chance to make a meaningful impact within our vibrant hospitality team. You'll lead our front desk operations, ensuring each guest enjoys an exceptional...Hourly payFull timeFlexible hoursPennyflower
Cincinnati, OH5 days ago$17 - $19 per hour
Join us at Hampton Inn & Suites, where your leadership as a Front Office Manager isn't just a role—it's a chance to make a meaningful impact within our vibrant hospitality team. You'll lead our front desk operations, ensuring each guest enjoys an exceptional stay, while...Hourly payFull timeFlexible hours$20.2 - $28.83 per hour
...need great people to join our team. The Front Desk Supervisor, functioning under the... ...effectively perform their duties. Leads front office center operations including, quality,... ...other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES...Hourly payFull timeWork experience placementWork at officeLocal areaImmediate startShift workChenMed
Cincinnati, OH4 days ago- ...service operation to ensure production of top quality products and service. Essential Duties and Responsibilities: Performs inventory management to maintain high valuation and minimal waste. Ensures that staff is on task, quality as Lead Supervisor, Supervisor, Benefits,...
Compass Group, PLC
Mason, OH4 days ago $20 - $22 per hour
...00 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Overview Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise...Hourly payTemporary workLocal areaImmediate startHEI Hotels and Resorts
Cincinnati, OH4 days ago$16 - $35 per hour
...Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout... ...during busy shifts, handles escalated guest concerns, and helps manage the check-in and check-out process to ensure efficiency and...Hourly payFull timeShift workNight shiftAfternoon shiftHilton
Fairfield, OH1 day ago- ...clinic. Under the supervision of the Clinic Manager, you will greet clients and visitors with... ...outpatient setting, much like a doctor's office. Remains friendly, helpful, and courteous... ...customer service is required 1+ years of front desk experience, preferably at hospital...Full timeTemporary workWork at officeShift work
Community Medical Services
Cincinnati, OH3 days ago $17.75 per hour
...families through active involvement in daily front desk and lodge operations. This... ...Responsibilities Supervises daily front office operations to ensure successful execution... ...and Lodge leadership in performance management of the department and its Pack Members...Full timePart timeFor contractorsFor subcontractorWork at officeImmediate startFlexible hoursNight shiftGreat Wolf Lodge
Mason, OH1 day ago- ...Mentorship, cross-training, development plans, management training, and more-over 200 internal... ...management team with supervising the front desk / guest service positions of the hotel... ...to handle money, make change and utilize office machines in normal day-to-day activities....Live inWork at officeImmediate startFlexible hoursNight shift
Drury Hotels
Cincinnati, OH1 day ago $18 per hour
...side wok and closing the dining rooms. Responsible to train all Front of the House employees Responsible for ensuring that patrons... ...Resolves customer complaints, monitor service times and manage table availability Assists behind the scenes to make sure food...Full timeShift workWeekend workCommunity First Solutions
Hamilton, OH1 day ago$18 - $20 per hour
...holidays will be required. Previous service leadership experience is desired. Basic Microsoft Office skills required (Excel and Outlook). ServSafe® Manager food safety certification or obtain within 90 days of hire. Food Handlers permit as required by...Hourly payFull timeTemporary workWork at officeLocal areaMonday to FridayResort Lifestyle Communities
Loveland, Hamilton County, OH4 days ago$17.75 per hour
...families through active involvement in daily front desk and lodge operations. This... ...Responsibilities Supervises daily front office operations to ensure successful execution... ...Department and Lodge leadership in performance management of the department and its Pack Members...Full timePart timeFor contractorsFor subcontractorWork at officeImmediate startFlexible hoursNight shiftGreat Wolf Lodge
Mason, OH3 days ago$13 per hour
...sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional... ...Qualifications: High school diploma or equivalent Working knowledge of office equipment such as multiline phones, phone etiquette, Word and...Part timeWork at officeLocal areaU-Haul
Cincinnati, OH1 day ago$50k - $55k
...Locations Showing 1 location Description Position: Guest Service Manager Starting Salary Range: $50,000 - $55,000/year or more based on... ...communication skills? We’re seeking a Guest Service Manager to oversee our front desk operations and ensure the highest level of service for our...Full timeTemporary workFlexible hoursAfternoon shiftHilton Garden Inn – Cincinnati / Mason
Mason, OH3 days ago$16.75 per hour
...Front Desk Coordinator Now hiring for a Front Desk Coordinator Location: Blue Ash, OH... ...AM 3:00 PM 3:00 PM 12:00 AM Be the First Office Hello Looking for Front Desk Coordinator... ...company safety, security, GMP, and visitor management procedures. Strong verbal and written...Hourly payWeekly payTemporary workFor contractorsWork at officeLocal areaImmediate startShift work$13 per hour
...sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional... ...Qualifications: High school diploma or equivalent Working knowledge of office equipment such as multiline phones, phone etiquette, Word and...Part timeWork at officeLocal area- ...seamless guest experiences and motivating front desk teams? Do you bring energy,... ...mile for guests, join us as our next Front Office Supervisor and make every stay unforgettable... ...You’ll Love This Job Lead & Inspire – Manage and mentor a front desk team, helping each...Work at officeLocal areaFlexible hoursShift workRotating shiftAfternoon shift
Courtyard by Marriott
Mason, OH2 days ago - ...Part-Time Reservation Manager U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service... ...: High school diploma or equivalent Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email...Part timeWork at officeLocal area
$15 per hour
...results by communicating job expectations, coaching and developing internal talent. Accomplishes financial goals by forecasting, managing budget expectations and labor hours. Focus on guest service standards and training. Maintaining positive community...Local areaNight shiftWeekend work- ...Description Job Description Restaurant Manager Casual Theme Restaurant We are... ...services, we get you and your resume in front of the hospitality industry's leading decision... ...national network consists of 80 regional offices driven to meet the needs of the...Casual workLocal area
Gecko Hospitality
Cincinnati, OH21 days ago - ...Dental Group (part of Seva Dental Team ), the front desk is not just a desk. It is mission... ..., OH who knows how to keep a busy dental office running smoothly while making patients... ...Collecting payments for services performed Managing the daily patient schedule Reaching out...Full timeWork at officeImmediate startDay shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Front Office Manager. Be the first to apply!
- dental front office receptionist West Chester, Butler County, OH
- bilingual front desk coordinator
- spa front desk coordinator
- assistant front office manager
- hotel front desk supervisor
- front desk supervisor
- hotel front desk manager
- front desk coordinator
- senior front office manager
- bilingual front office manager