H&M Sales Advisor - UTC

Sales Advisor Responsibilities Provide excellent customer service: welcoming and guiding customers through the store and the OMNI experience where available, supporting them with direct customer service Engage and have conversations with customers to provide excellent service Guide customers through our fashion trends, stories and products in all areas of the store Effectively promote and sell our products to customers Actively promote our Customer Loyalty App (Hello Member) and in-store sustainability initiatives Represent yourself and the H&M brand positively during all customer interactions Support commercial or operational actions to reach sales targets with the store management team General Information Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors and relevant influencers Use product and fashion knowledge to share relevant information with customers Team & Development Retain and share your service, fashion and store operations knowledge and skills with colleagues Follow all procedures, routines and legal requirements in all areas of the store Give and receive feedback with colleagues to learn, develop and support each other Participate in relevant onboarding, introduction processes, trainings and courses for future development Retail Operations/Visual & Commercial Execution Complete full garment cycle from unpacking and refill to steaming ensuring good garment care Operate fitting room and checkout areas according to best practice and processes Contribute to a clean and tidy sales floor and back‑of‑house (including stockrooms) Support garment presentation and maintain attractive merchandise displays, clear trends and stories according to visual & commercial guidelines Ensure good stock levels with replenishment routines on the sales floor Maintain best practice for any in‑store OMNI services and in‑store tech services/tools (Instore Care App, Click & Collect, Smart Store etc.) Support opening and closing of the store Follow all H&S guidelines and legal requirements applicable to role and responsibilities Who You Are Passionate about fashion and everything we create in‑store Motivated by giving customers a great experience Communicative, creative, curious, motivated, flexible, decisive, and action‑oriented Enjoy working in a collaborative and dynamic environment Have sales experience in a dynamic and collaborative environment that can be applied to this role Experience in customer service in fashion, retail or other service‑related industries Benefits Overview Access to a large global talent community and career growth opportunities Comprehensive benefits including health insurance, wellness and family support programs, company match retirement plan, paid leave and paid time off Employee discount on H&M and affiliated brands Support for overall wellbeing and community involvement Job Status Hourly, Non-Exempt EEOC Code SLS Compensation Sales Associates Pay Rate $3.50 per hour (actual amount may vary based on qualifications)

• This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. Additional duties may be assigned at the company's discretion.
• *H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. This range may be modified in the future.

Equal Employment Opportunity We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at and use Ask a Question. Location University Town Center Drive, Sarasota County, United States #J-18808-Ljbffr H & M Hennes & Mauritz Gruppe