Sales Operations Specialist

Job Description

Job Description

Sales Operations Specialist

About Samyang America

Samyang America stands as the #1 Gen Z brand, boldly shaping the future of food culture with innovative flavors, viral trends, and unforgettable brand experiences. We don’t just create food - we craft moments that spark excitement, inspire connection, and celebrate bold individuality.

Our mission is to bring daring, delicious products to the market that resonate deeply with the next generation of food lovers. From iconic spicy noodles to creative new launches, we are driven by passion, creativity, and a commitment to pushing the boundaries of taste and culture.

At Samyang America, you’ll join a dynamic team that thrives on innovation, collaboration, and a shared love for bold flavor experiences. We value fresh ideas, energetic spirit, and the courage to lead trends rather than follow them.

If you’re ready to be part of a brand that’s more than just food - a brand that moves culture and creates unforgettable moments - join our team today!

Position Summary: We are looking for a highly organized and communicative Sales Operations Specialist to manage and optimize our sales operational processes. The role will involve close collaboration with SCM, Sales Management, Sales, and Account teams.

Key Responsibilities:

• Manage operational processes including EDI registration and shipment coordination.

• Ensure order accuracy, delivery scheduling, and logistics efficiency.

• Manage Sales Operations & ERP systems.

• Handle order and shipment operations (EDI) through brokers, including invoice management and customer order support.

• ERP Master Data management.

• Assist with month-end closing (Gross Sales).

• Communicate effectively across internal teams to ensure smooth operations.

Requirements:

• 2–4 years of relevant experience in Sales Operations, ERP management, or related fields.

• Strong organizational and communication skills are essential.

• Strong attention to detail and multitasking ability.

• Excellent communication and collaboration skills.

The base salary for this position is between $27 and $33 per hour. Actual compensation will depend on a variety of factors, including qualifications, experience, and location. This position may also be eligible for additional compensation and benefits, including an annual incentive bonus, medical/dental/vision insurance, life insurance, PTO/FTO, and a 401(k) plan with company match.

Equal Employment Opportunity Employer:

Samyang America is committed to providing equal employment opportunities to all individuals. We do not discriminate in employment decisions on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other status protected by applicable federal, state, or local laws.